Each year, JOY reaches out to the Australian community, to seek their support of our work through donations and memberships. This fundraising exercise is known as Radiothon.

The Radiothon Coordinator will be the campaign lead, ensuring the JOY team delivers a successful, JOY Radiothon including our celebratory closing party.

Reporting to the Operations Manager or their delegate, this role is hands-on, requiring a mix of team relationship management, project and event management, administration, and reporting skills. You will be working in collaboration with the JOY team and our clients, donors and members to achieve a successful Radiothon fundraiser.

All position holders at JOY are required to perform their duties in accordance with current organisational policy and procedures and relevant ACMA and CBAA requirements; to minimum performance standards, and ensure adherence to the JOY Melbourne Inc. rules of association; comply with health and safety guidelines and instructions to ensure a healthy, safe and environmentally responsible workplace; and cooperate and comply with equal opportunity legislation.

Your key responsibilities

The Radiothon activities will typically include:

• Leading the creation and launch of the JOY Radiothon theme. (Including internal meetings, documents and concept descriptions).
• Preparation and delivery of internal and external communication toolkits and handbooks for presenters and volunteers around JOY Radiothon objectives and messages.
• Design, preparation, and delivery of training sessions with broadcasters.
• Provision of assistance and coaching to broadcasters during the period of the campaign.
• Working flexibly from January in the lead up to the campaign in June.
• Being on site during the 7-day campaign, supporting and encouraging the team, answering calls and tracking progress to target.
• Working flexibly after the campaign on the closing party and post campaign reporting
• Working with the CEO and Board to engage JOY Patrons and other key supporters in the campaign.
• Working with the MarComms Coordinator to develop and direct the production of the assets regarding the campaign (checklists, video and audio scripts, copy/messages for social media, mailing and banners, etc.).

Our key selection criteria

Required skills, knowledge and experience:

You will bring experience in managing events and projects plus experience working in client facing roles and ideally have experience with media, radio or an events organisation.

We want your energy and passion for great customer service, independent community media and most importantly your eye for detail to ensure your event project plan is delivered.

Your effective communication skills, both written and verbal, will be put to beneficial use as we work with our team and our supporters, ensuring everyone is engaged and informed, delivering on their actions. You will leverage our (Salesforce) database and EDM tools including Campaign Monitor and texting service to reach our wonderful supporters.

You will also bring an eye for detail, keeping records and generating accurate reporting.

Please note successful applicants will need to undertake or hold current police and working with children’s check. All JOY staff, volunteers and contractors are also required to maintain current JOY membership.

A position description is attached.