knowmore legal service is currently seeking Paralegals to join our organisation within the community legal sector.  This is an opportunity for the right candidates to be part of a reputable organisation with fantastic career progression and professional development prospects. Various locations and full-time or part-time hours are available.

About knowmore

knowmore is a nation-wide independent community legal centre providing free legal information, advice, representation and referrals, education and systemic advocacy for victims and survivors of child sexual abuse.

knowmore uses a multidisciplinary model bringing together lawyers, intake officers, social workers and counsellors, Aboriginal and Torres Strait Islander engagement advisors and financial counsellors to provide trauma-informed, client-centred and culturally safe legal assistance to clients.  Services are provided through a national phone line and face-to-face services in key locations, supported by a comprehensive program of outreach and community engagement across Australia.  knowmore currently has offices in Sydney, Melbourne, Brisbane, Adelaide and Perth.

About the Role

This role will provide full paralegal and administrative support to the Legal Team in assisting clients who are survivors of child sexual abuse about the National Redress Scheme, civil law compensation and other justice system options.   This role may have direct service delivery responsibilities, therefor it is expected that the person in this role will have a general understanding of the work at knowmore and of the needs of knowmore’s clients and act appropriately.

Duties and Responsibilities

Providing paralegal assistance including but not limited to:

• Assisting lawyers with the day-to-day management of client files including the recording of information into the database.
• Assisting with drafting of correspondence and documents.
• Undertaking legal and other required research.
• Coordinating record requests and related enquires.
• Analysing client records to assist with statement preparation.
• Liaising with knowmore panel lawyers in relation to arrangements for compensation referrals.
• Collating records and information for external referrals.
• Liaising with other external service providers in relation to client matters.
• Assisting clients with enquires and coordinating both internal and external appointments.
• Assisting with drafting and revision of client and community legal education materials.
• Perform routine and general office and administration duties, including the preparation and sending of mail, in accordance with knowmore policies and procedures.

Selection Criteria

• Maintain a flexible collegial and professional approach to working within a multi-disciplinary team.
• Maintain ability to work independently and also contribute positively as a part of a team.
• Maintain a high level of attention to detail in all activities but especially in record keeping, data entry and filing.
• Maintain high standards of discretion and show the ability to handle difficult situations with tact and sensitivity and when necessary refer to a more appropriate colleague.
• Work creatively to develop or adapt systems to increase efficient working.

Location & Hours

• Locations Sydney, Melbourne, Brisbane, Perth and Adelaide  
• Full time or part time hours – minimum 3 days per week
• Ongoing contract – subject to the funding of the knowmore service.

Benefits

A competitive salary commensurate with the not for profit sector is offered together with the availability of salary packaging to achieve a tax effective total salary package.  In addition to being a flexible workplace, knowmore offers 10.5% superannuation (0.5% above the SGC), a 37.5 hour working week and 4 weeks annual leave, including annual leave loading.

Employees have access to a training and development opportunities as well as our Employee Assistance Program.

Additionally, knowmore offers the ability to partially work from home to facilitate a balanced work life.

Meet Aunty Glendra

Aunty Glendra Stubbs is a Wiradjuri woman and an Aboriginal Engagement Advisor at knowmore. She has been supporting Aboriginal and Torres Strait Islander clients since knowmore began in 2013.  In this video, Aunty Glendra shares her story about working at knowmore and supporting her clients on their journey. See video below

How to apply

Further Information about knowmore is available at www.knowmore.org.au

If this sounds like an opportunity you would be interested, please click ‘apply now’.

Interviews may be conducted as applications are received.

The role will be required to satisfactorily complete a National Police Records Check and a Working with Children Check.

Due to the volume of anticipated applications, only successful applicants will be contacted. Interviews will be conducted as applications are received.

Agencies please note: This recruitment assignment is being managed directly by knowmore. We do not require extra assistance at this time