• Part time role – 12 hours per week
• 7 month contract (extension subject to funding)
• SCHADS Award Level 3.1 level
• Located in Knox

KNOX INFOLINK

Knox Infolink is a community based, not for profit agency in the City of Knox. We provide emergency relief, confidential, impartial information, referral and community support programs for the Community of Knox.

Knox Infolink operates through a unique two entry service model, designed to ensure improved accessibility to support for all individuals and families facing hardship or crisis in Knox. Across both entry points the service offered is free, drop in – no appointment or waitlists necessary – and tailored to respond to the needs of the community member(s):

• The Boronia Community Breakfast Program – Open Monday, Tuesday, Thursday & Fridays, 8:30am-10:00am – provides a free breakfast four days per week, alongside community building activities. This entry point is a ‘soft’ entry to access support, for those who first need to build trust before seeking assistance; and
• The Emergency Relief Office – Open Monday, Tuesday, Thursday & Fridays, 10:00am-3:00pm – provides immediate, intensive and wholistic support to people who are ready to seek assistance. This entry point is about honouring any individual that has the courage to seek assistance, with a wholistic wrap around comprehensive service.

ABOUT THE ROLE

The Administration Officer position has been created to provide essential administrative support across the breadth of Knox Infolink’s programs and services. For the right candidate this is an exciting opportunity to contribute to a grass roots, primarily volunteer delivered organisation, seeking to support the local community of Knox.

The Knox Infolink Administration Officer role will assist with a broad range of administrative tasks, from program and finance data entry, updating Knox Infolink’s internal information and referral SharePoint system, maintaining Volunteer compliance and rostering systems, coordinating Knox Infolink’s social media and website presence. As a new position at Knox Infolink, the Administration Officer will be a welcome support to a small, but passionate and friendly team.

KEY SELECTION CRITERIA

• Strong written and verbal communication skills.
• Ability to work effectively in a team and independently.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams)
• Experience or confidence to learn and engage with MYOB Accounting program, SharePoint system, Meta business suite, Joomla website program and the Canva design program.
• Empathy and understanding for people in crisis or facing hardship.

For all enquiries, please contact Penny Robinson (Centre Manager) on 03 9761 1325.

A position description is attached.