• Part-Time (30 hours per week – 4 days)

About Us

Legacy is a nationwide charity that provides services to partners and children of veterans who have given their lives or health. Legacy was established in 1923 and is dedicated to enhancing the lives and opportunities of our families through programs aimed at:

• The protection of individuals and families basic needs
• Advocating for their entitlements, rights and benefits
• Assisting families through bereavement
• Helping people thrive, despite their adversity and loss

The role

We are looking for a dedicated Community Services Worker (CSW) to join our Metro Beneficiary Programs team – supporting older war widows and people with disability.

You will be required to work from home, conducting visits to clients within the Chatswood, Hornsby & some Western Sydney divisions (Kilometres reimbursed). Ideally, we are looking for a team member located within the Northern Sydney region.

You will also be responsible for our Disability Program – Recreational Activities and Holiday Coordination and must be available to attend 1 Saturday per month in the Bankstown South West region in addition to the contracted hours.

*Please note: there is no personal care provided as part of this role*

Key Responsibilities

• Conduct regular home visits to older clients located in the assigned geographical area
• Advocate for clients by using a holistic person centred approach when making referrals or assisting clients to make referrals for support to maintain their independence
• Assist in the development and implementation of case plans and review on a regular basis
• Deliver and coordinate disability inclusion programs in the metro area.
• Plan and manage community events, including working ten Saturdays annually.
• Identify and respond to requests for Personal Response Units for clients and refer to appropriate provider (DVA or Legacy). Provide support for installation, decommission and upgrade as required
• Assist clients (and where applicable their carers) to navigate My Aged Care, NDIS pathways or other service providers

• Provide quality services to Beneficiaries with Disabilities (BWDs) and their families
• Provide advice to Legatees to supplement the support they provide clients who may have more complex care needs
• Develop a sound understanding of key issues for clients to inform service improvement and policy development

Skills and Experience

• Certificate IV or above in Community Services, Welfare or Disability
• High level of interpersonal/ communication skills and proven ability to engage in and build trust and rapport with internal/external stakeholders
• Highly developed organisational skills, with attention to detail and the ability to establish priorities and meet deadlines
• Proven ability to work independently and as part of a team
• Ability to travel to visit beneficiaries with use of own private motor vehicle
• Current NSW Class C driver’s license (unrestricted)

Highly Regarded

• Sound knowledge of government services such as DVA, My Aged Care and NDIS
• Current First aid certificate or willing to obtain
• Proximity to Chatswood, Hornsby, or the Western Suburbs is highly desirable
• Previous experience with CRM and online case management tools
• Knowledge of trauma informed practice, person-centred practice and a strength based approach to service delivery
• Experience with Microsoft Office suite of products including Word, Excel, Outlook and Teams

Benefits of working for Legacy include:

• The option to salary package, which has the potential to increase your take home salary
• Access to our EAP and Clinical Supervision
• A paid day off your birthday
• Legacy Picnic Day holiday in December
• 5 days study leave per year
• Paid parental leave

**Please submit a cover letter outlining your interest and suitability for the role along with an updated copy of your resume.

Applicants will be required to undertake a police check, and working with children’s check and provide evidence of a current driver’s licence and a roadworthy motor vehicle as these are essential for this position.

As this role includes working with vulnerable members of the community, all applicants must be able to provide proof of vaccination status.

No recruitment agencies please.