• Exciting opportunity to work with a rewarding not for profit
• Be a part of a great, supportive team who make a difference

About Legacy

Legacy is an iconic Australian charity dedicated to supporting veterans’ families. We provide social, financial, and emotional support to the 43,000 partners, children, and dependants of veterans who have lost their lives or health as a result of their service to our country. It’s what we are proud to have done for 100 years.

Legacy Club Services (LCS) provides a suite of services that support participating Legacy clubs and their operations to provide quality services to their beneficiaries.

About the role

We are seeking a skilled Legacy Advocate - Level 3 to join our Compensation Advocacy Team. This role is responsible for delivering professional advocacy services to our beneficiaries, including veterans’ families, Legatees, and other key stakeholders.

You will provide expert guidance, training, and representation on matters related to veterans’ entitlements, compensation claims, and appeals under various legislations, including the Veterans’ Entitlements Act (VEA), Military Rehabilitation and Compensation Act (MRCA), and Defence-Related Claims Act (DRCA).

If you are passionate about advocating for those who have served our country and possess strong research, training, and advocacy skills, we would love to hear from you!

Key Responsibilities (including but not limited to):

• Advocate on behalf of veterans and their families, providing guidance on entitlements and compensation claims.
• Research medical and military history to establish links between service and health conditions.
• Prepare and lodge compensation claims, appeals, and reconsiderations with the Department of Veterans’ Affairs (DVA) and the Veterans’ Review Board (VRB).
• Deliver training for nationally accredited Compensation and Wellbeing Advocates.
• Liaise with government bodies, medical professionals, and external stakeholders to support claims.
• Maintain accurate client records and provide regular updates in the CRM system.
• Facilitate forums and online discussions to enhance awareness of veterans’ compensation matters.

Skills and Experience

Essential Requirements:

• Minimum 3 years’ experience as a Compensation Advocate in veterans' compensation and military law
• Accreditation as a Compensation Advocate Level 3 (MILADC003)
• Experience working with, or an understanding of, Defence Force personnel and their families
• Excellent interpersonal and communication skills, with the ability to present in tribunals
• Strong organisational skills, with the ability to manage competing priorities and meet deadlines
• High proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and online collaboration tools like Zoom or Teams
• Understanding of Workplace Health and Safety principles
• Compassionate, empathetic and patient

Highly Regarded:

• Sound knowledge of the roles of Ex Service Organisations, Community Services and the Not-for-Profit sector
• Experience working in or with the Australian Defence Force or an understanding of veterans' needs
• Certificate IV in Training and Assessment
• Experience in medical terminology and records management
• Ability to utilise social media platforms for outreach and education

Benefits of working for Legacy include:

• The option to salary package, which has the potential to increase your take home salary
• Access to our Employee Assistance Program
• A paid day off on your birthday

Please complete a cover letter outlining your interest and suitability for the role, along with an up-to-date copy of your resume.

Applicants will be required to undertake a police check, and working with children’s check and provide evidence of a current drivers licence which is essential for this role.

As this role includes working with vulnerable members of the community, all applicants must be able to provide proof of vaccination status.

No recruitment agencies.