About us

Legal Aid NSW helps people with their legal problems. We can help people with most areas of criminal law, family law and every day civil law legal issues. We give legal advice, help at court and do family dispute resolution. We can do this over the telephone or at one of our 27 offices.

We currently have one ongoing full-time vacancy at our Central Sydney Legal Aid Office as a Mediation Organiser.

About you

In this role, you will organise mediations in Family Law and Care and Protection contact matters, and promote mediation as an alternative method of dispute resolution, in accordance with Legal Aid NSW policies, guidelines, and procedures.

The successful applicant will be responsible, self-motivated and able to work independently to manage a large volume of mediation matters. They will have excellent communication skills and be able to work closely with parties and solicitors in a busy and often stressful environment.

Your experience in Family Law or mediation will be an asset, as will your technical skills and ability to learn and adapt quickly to new software programs.

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

WHY YOU SHOULD JOIN LEGAL AID NSW!

We are committed to diversity and inclusion

We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities. 

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities. If you need a reasonable adjustment to participate in the recruitment process, or you’d like information about what we can do to help you, please contact our team at [email protected] using the subject line: Mediation Organiser - Family Law enquiry via EthicalJobs.

Other benefits of working with us

• You will have access to training, development and mentoring opportunities.
• We are an accredited Flex Ready certified employer and are recognised as leaders in the area of flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life.

The essential requirements for this role

You must:

• be fully vaccinated against COVID-19 before you start work with us
• be willing to do a Criminal Record Check and/or Working with Children Check
• hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)

The Family Law Division have a number of roles where it is a statutory obligation for staff to hold a valid Working With Children Check. You will be required to provide your Working With Children Check details prior to commencement in any role requiring the check.

How to apply

You MUST submit your application online through the "Apply Now" button. If you submit your application late or by email it will NOT be accepted.

Your application must include:

• your resume (no more than 5 pages)
• cover letter (no more than 2 pages). In your cover letter, please address the following questions:

1. Outline your experience working with people who may be vulnerable and who come from a range of backgrounds and cultures.
2. This role requires working in a high-volume environment and using multiple IT systems to manage your work. Can you provide an example when you managed competing priorities. What did you do to ensure tasks were delivered within the timeframes required with a high level of accuracy and efficiency.

Make sure your application is complete and you have answered all questions before you submit it.

Do you need help to apply?

It’s important to properly prepare before you apply for a role. Here is some other information to help you:

• If you have questions about the role, you can contact the Hiring Manager – Team Leader Family Dispute Resolution, Mr Stephen Porthouse on 02 9219 5837 or email: [email protected].
• If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact the Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.
• The Role Description sets out the responsibilities of the role.
• The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate. 
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• Working at Legal Aid NSW