ABOUT US

LifeChanger’s vision is a world with more thriving, resilient people.

A large and growing number of young people are challenged by low levels of self-worth and self-esteem; leading to a multitude of negative outcomes including physical and/or mental illness. LifeChanger empowers young people by building self-esteem, self-awareness, positive self-identity and resilience along with the development of skills and strategies to manage their physical and mental health.

LifeChangers' evidence-based program, expert facilitation and trained community mentors develop young people with the emotional and social skills to live thriving, resilient lives.

THE ROLE

As part of the Programs team, the primary responsibility of a Regional Coordinator is to coordinate and facilitate all aspects of LifeChanger programs within your region to build sustainable, growth-mindset communities through continuous learning and education in positive psychology. This role has Facilitator and Coordinator elements to it and interacts with students, Head Office, schools, mentors and facilitators.

Key responsibilities

Workshop Delivery and Administration

• Deliver high energy facilitation of all LifeChanger workshops by embodying our values and culture at all times
• Build rapport and make connections with all participants, teachers and mentors
• Run pre-workshop meetings with mentors and teachers to build rapport and to ensure adequate understanding of requirements and responsibilities
• Host a debrief meeting with mentors and teachers post workshop to discuss the success of the workshop, identify any areas for improvement, provide feedback and cover any child safety protocols
• Maintain a commitment to demonstrating quality and “best practice” at all times to exceed customer requirements and expectations
• Ensure feedback is gathered and reviewed after all workshops, and make any necessary recommendations for improvement. Provide the school with feedback mid way through and end of programs.
• Remain familiar with each school’s Photo Policy to ensure relevant approvals are in place prior to capturing any content
• Where possible capture photos and video testimonials from youth, teachers and mentors that can be shared with our partners and on social media
• Ensure you understand all aspects of the LifeChanger Youth Wellbeing Policy and follow all processes and procedures
• Assist with coordination of community mentors for the region.

Regional Coordination

• Onboard new schools and rebook current schools in line with LifeChanger process and procedures
• Develop effective working relationships within the school community and maintain the relationship throughout the program and beyond
• Coordinate weekly programs team meetings for the region
• Understand the KPI’s for your region and be able to report against them
• Coordinate all aspects regarding the delivery of programs within the region, including engaging the Marketing team for materials and collateral
• Maintain Asana and calendar to ensure all workshop information is up to date and visible
• Have an understanding of financial information (e.g. wages, printing costs, travel) for the region to assist Program Manager ensure all operations are within budget
• Engage with Marketing to gather information for partnership updates and opportunities
• Assist with the recruitment, onboarding and training of new facilitators within your region
• Ensure Child Safety remains a high priority and at the forefront of all team members
• Assist with the development of new content and tailoring of workshops to ensure continuous growth and improvement
• Escalate concerns, feedback and continuous improvement ideas to the Program Manager.
• Provide schools and/or community clubs with communication regarding the workshop series, including feedback loops and measurement of outcomes.
• Support the growth of the business by collating metrics to provide guidance to help with decision-making and to ensure accountability in tracking and monitoring initiatives
• Other tasks as directed.

SELECTION CRITERIA

• Previous facilitation experience advantageous.
• Previous regional, team, project or volunteer coordination desirable.
• A confident speaker who is able to create a fun and engaging space for young people to experience our program.
• Has a demonstrated ability to work cohesively within a team.
• Shows a passion for LifeChanger Foundation’s vision to build more resilient teenagers.
• Respects confidentiality and can respond to sensitive situations.
• ​​Must hold a valid VIC Working with Children's Check.
• Must hold driver's license and have a car.
• Must live in and/or around Geelong area.

WHAT WE OFFER:

• Internal and external facilitator training and ongoing coaching provided.
• Flexible working hours.
• Travel opportunities.
• Rewarding working environment.
• Career development and opportunities.