The Organisation

Lifeline Darling Downs & South West Qld are an established leading not for profit employer of choice providing a suite of services to individuals and families in the thriving developing regional centre of Toowoomba and as well as providing services to South West Qld including St George, Roma, Charleville and Cunnamulla.

The role

This role is responsible for quality service delivery to children, young people, families and the community within the Family and Child Connect service (FaCC). Within this, the role has three discreet but complementary purposes:

• Actively engage with individuals and families contacting the service
• Gather sufficient information, apply the Queensland Child Protection Guide, Practice Framework & Common Assessment Tools to assess the response type required and action accordingly.
• Provide information, advice, referral and linkage to relevant services, or through outreach, engage with families with multiple high-level needs, and provide brief initial case management and intervention until the assessment and referral is finalised

On Offer

• $85,121 + super and salary Packaging
• Fixed Term Contract to 31/12/2022
• Part time - 30.4 hours per week
• 2 positions located in both Charleville and Roma

Mandatory Selection Criteria

• Relevant Tertiary Qualifications including Bachelor Degree, Diploma or Certificate in the fields related to this area of work e.g., Child Protection, Human Services, Social Work, and/or Psychology
• Experience in strengths-based casework with complex families
• Demonstrated experience working confidently and effectively across a range of service providers, both government and non-government, to negotiate high quality service provision to families who have complex issues
• Demonstrated ability to manage time and competing demands effectively in a challenging environment, resulting in efficient use of resources, sound outcomes for families and quality documentation for evaluation
• Demonstrated understanding of and commitment to the principles and practices of Employment Equity, Ethical Conduct and Work Health & Safety
• Demonstrated good communication skills both verbal and written, with an emphasis on effective interpersonal skills negotiation and conflict resolution skills including the ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander people
• Demonstrated ability to proactively support the Values, Principles and Purposes of LDDSQWL
• Current Queensland “C” class drivers’ licence
• Working with Children Blue Card

Please apply via the Ethical Jobs Portal by clicking "Apply Now".

If you have any queries about these roles, please contact Alison Casey (Charleville position) on [email protected] or Kylie Hutchinson-Macgowan (Roma position) on [email protected] using the subject line: Family Response Facilitators x2 - Charleville / Roma enquiry via EthicalJobs.