Lifestart is an Early Childhood Partner, delivering the Early Childhood Approach on behalf of the NDIS. The program supports children aged 0 - 9 yrs with disability, developmental delay or related concerns, along with their families. It focuses on providing early intervention supports, implementing strategies and enhancing their abilities, thereby offering each child greater opportunities for growth and learning.

Our Central Coast team is seeking a passionate and experienced individual to lead our dedicated team of multidisciplinary professionals. The position is offered on a full time, maximum term basis until 30 June 2026, and is located in Gosford.

Position Overview

As Team Leader, you will provide inspiring leadership and guidance to a team of Coordinators. Your role includes promoting a positive and collaborative environment, coaching and supporting the team, sharing your expertise and technical knowledge of best practice early childhood intervention, and ensuring effective service delivery to the children and families we support.

Key responsibilities include:

• Day-to-day operational leadership including overseeing a diverse array of activities throughout the employee lifecycle including recruitment and induction activities, leave and travel expenses management, work-from-home arrangements, talent development and performance management, and offboarding.
• Fostering an agile and collaborative work environment, including transparent communication within the team, internal departments and external stakeholders
• Caseload allocations, ensuring equitable distribution and efficient utilisation of resources
• Managing escalations for complex caseloads, address complaints and handle feedback efficiently.
• Child safety and mandatory reporting guidance and management
• Performance monitoring to track OKRs and PMFs including conducting regular supervision and training, to enhance team member skills and knowledge.
• Conduct regular reviews of service delivery standards and documentation to ensure compliance with NDIS and Lifestart quality assurance measures, and address non-conformances
• Provide site and risk management oversight, identify potential hazards and vulnerability including offsite monitoring and working in multi-environments

Ideally, you will have:

• Experience leading and managing teams, including proven ability to successfully mentor, coach and motivate a team, fostering a culture of inclusion, collaboration, and continuous growth.
• Experience working with children with disabilities or developmental delay, including in-depth knowledge of early childhood intervention best practices within the disability sector
• Comprehensive knowledge of the NDIS Early Childhood Approach, including Quality and Safeguarding principles and mandatory reporting requirements
• Highly developed analytical thinking and problem-solving skills to address complex challenges and make informed decisions. Capable of foreseeing challenges, finding solutions, and resolving conflict
• Willingness to adapt to changing circumstances and needs within the work environment, while guiding the team to be flexible, resilient and responsive to changes
• Technical proficiency using IT tools and systems including MS Office, Echidna and PACE
• Excellent verbal and written communication skills to effectively interact with team members and stakeholders. Strong organisational skills to efficiently manage daily operations and administrative tasks.

Essential:

• A relevant qualification in human services, social sciences, allied health, education, disability, management
• Demonstrated leadership and management experience supervising a team
• Unrestricted right to work in Australia
• Currently have (or willing to obtain) NDIS Worker Check, Working with Children clearance, and criminal history checks
• Fully vaccinated for COVID-19 (including booster) or eligible medical exemption.
• Hold a current Drivers Licence and access to a registered vehicle to perform the role
• flexibility to work across varied hours and locations, if required

What Makes us Different?

We believe all children and young people living with disability can participate inclusively and meaningfully in their community. To achieve this, we empower their potential by placing the child or young person at the centre of all decision making and planning, supporting them to achieve their goals and live a fulfilling, meaningful life.

Lifestart Benefits

• Competitive salary, plus superannuation and leave loading
• Additional week of paid leave issued in December each year
• Ability to increase your take-home pay by up to $6,400 through salary packaging
• Additional week of personal leave, plus paid cultural and parental leave
• Access to vehicle novated leasing
• Flexibility to work from home
• A supportive and inclusive team environment with a strong focus on employee well-being, plus additional support via an Employee Assistance Program
• Internally developed learning platform, plus support to access other professional development opportunities

Lifestart is an Equal Opportunity Employer, welcoming people with disability or lived experience, people from diverse cultural and linguistic backgrounds, people from the LGBTQI+ community and those people who identify as Aboriginal and Torres Strait Islander to our team. When you join Lifestart, we will value each individual's unique contribution.
We are not accepting introductions from recruitment agencies at this stage.

For further information please see our website www.lifestart.org.au, contact Gayle on 0429 918 968 or [email protected] using the subject line: Team Leader - Early Intervention enquiry via EthicalJobs.