ABOUT US

McAuley Community Services for Women helps women and children who have faced family violence and homelessness to take control of their lives. Through a range of supports including accommodation, legal, health, recreation and social responses, we support women to leave us with restored capacity and greater opportunities for safe housing, economic capability and wellbeing. We work alongside women and children, recognising their strengths and fostering their resilience to create a new future.

Feminism, intersectionality and anti-oppressive practices are imbedded within our client practice and our culture.

Join Our Team as a Residential Support Worker – Empowering Women & Children Every Day!

About the role:

Are you passionate about making a difference in the lives of women and children? As a Residential Support Worker, you’ll play a vital role in providing compassionate crisis support, advocacy, and everyday assistance to help individuals thrive in a supportive environment. You’ll empower women and children by offering emotional support, promoting social inclusion, and helping them build essential daily living skills—all while being part of a dedicated, supportive team.

In this rewarding role, you’ll have the opportunity to make a real impact on the lives of those you support, with flexibility that includes participation in a solo and after-hours roster. If you're ready to step into a role where you can truly change lives, we want to hear from you!

We have several casual opportunities based in West Metro and Ballarat within our Community Services program. The position reports to the Team Leader, Refuge.

Key Selection Criteria:

To be successful in this role, you will have:

• Certificate or diploma qualification in social work, community services, community development or a related field.
• Commitment to McAuley values; Community, Hospitality, Compassion and Justice.
• Demonstrated ability to work with women and children facing a range of complex challenges in relation to family violence, homelessness, health and mental health, drug and alcohol use, trauma, and marginalisation.
• The ability to apply a flexible, inclusive, non-judgmental, and empowering approach to practice and service delivery.
• Strong communication and inter-personal skills including engagement and collaboration with a range of services and stakeholders.
• Understanding of the principles of feminism, intersectionality and anti-oppression as both practice and organisational culture foundations.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full listing please view the attached Position Description at the bottom of this page.

For more information, please contact:

Phillippa Dwyer at [email protected] using the subject line: Residential Support Worker - McAuley enquiry via EthicalJobs or on 03 9362 8931.

Our offer:

• Generous Salary Packaging (helps increase your take home pay)
• Ongoing Career Development, Education and Training
• Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges
• Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.

You must have a:

• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.

Please note, we are only considering female identifying candidates for this position. McAuley Community Services for Women has an exemption to gender equality requirements.

Our Commitment:

McAuley is part of MacKillop Family Services and celebrates and draws strength from diversity and respects the dignity of all people. Every person has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that we continue to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible