Make-A-Wish

Make-A-Wish is one of Australia’s most trusted charities and part of the largest wish-granting organisations in the world. We partner with children with life threatening conditions, their families, and medical teams to grant wishes as unique as the children who imagine them. At Make-A-Wish, our mission is to grant the wish of every eligible child as we believe these wishes complement treatment, build resilience and bring hope to these children and their families when they need it most.

The Role

Are you passionate about creating unforgettable travel experiences? Do you thrive in a dynamic, purpose-driven team? If so, we have an exciting opportunity for you!

We are seeking a creative and dedicated Wish Planner to join our team and help deliver extraordinary, life-changing experiences for children with critical illnesses.In this pivotal role, you will collaborate with external suppliers and internal teams to design and deliver bespoke travel and experience wishes on time and within budget.

This is your chance to combine creativity, organisational skills, and compassion to make a lasting impact on children and their families. If you’re ready to help make wishes come true, apply today!

As a Wish Planner you will:

• Design unique wishes for each child
• Booking travel and accommodation for wish children and their families with precision and care
• Booking event activities
• Build itineraries for families & volunteers
• Use internal systems & software for managing tasks/projects
• Work with Wish families as the main point of contact during wish planning and ensuring they have a seamless, quality, and empathetic experience
• Work with multiple internal stakeholders
• Manage multiple crucial relationships every day, including celebrities!
• Maintain a high standard of quality and safety.

This exciting opportunity will suit someone who is agile, likes working in a fast-paced environment, has a passion for giving, is detail orientated and has exceptional organisation skills, who also enjoys being creative and using their imagination.

The position will enable you to play a critical role in making wishes possible for children in Australia.

About you

• Demonstrated experience in the travel industry or event planning is essential
• Can work within a tight budget
• Task orientated with strong project management skills with the ability prioritise
• Ability to work collaboratively with and across teams, as well as the ability to work independently
• Ability to manage multiple projects in a fast-paced environment.
• Good communication and influencing skills
• Strong work ethic, self-driven and proactive
• Problem solving skills and solution driven
• Experience using Salesforce is desirable
• Mature, reliable, and trustworthy
• A passion for creating joyful, impactful experiences for children and their families.
• Previous work and or understanding of travel for all abilities desirable

In return for your passion and enthusiasm, Make-A-Wish offers the opportunity to work within an engaged, high performing team while helping to make a life-changing difference to seriously ill children – what could be a better motivation!

If this sounds like you, we would love to hear from you! Please click the link to apply or email [email protected] using the subject line: Wish Planner enquiry via EthicalJobs if you have any questions.

Note: Applications must contain a cover letter explaining why you want to work with Make-A-Wish.

Make-A-Wish Australia is proud to be a child-safe organisation. Our recruitment practices are strictly adhered to during the application and interview process and include thorough screening to ensure that anyone joining us at Make-A-Wish aligns with our values and commitment to child safety.