Muscular Dystrophy Australia (MDA) is seeking a passionate, highly organised and energetic Client Liaison Officer to join a small team to support individuals living with neuromuscular diseases across Australia. In this pivotal role, you’ll be a first point of contact for our clients and their families, offering guidance, connection, and vital information.

Why MDA?

• Join a leading national peak body in neuromuscular disease
• Make a real impact in the lives of over 40,000 Australians
• Work in a collaborative and compassionate environment
• Flexible working with a mix of office-based and remote days

What You’ll Do

• Provide tailored telephone support and resource packs to clients and their families
• Coordinate welfare calls and maintain CRM records
• Provide vital information to clients
• Facilitate client connections, peer support, and manage donated goods
• Contribute to the growth of innovative client programs and services

You’re a great fit if you have:

• A background in health, community services, or disability support
• Excellent communication skills; high level skills in Office 365
• Proven ability to work independently and as part of a team
• A commitment to continuous improvement and the values of Courage, Advocacy, Respect, Excellence, and Dynamic Action (CARED)

If you’re looking to make a meaningful difference and help us build a brighter future for people living with neuromuscular diseases, we want to hear from you.

Apply Now!

Please review the position description and tell us why you are the best person for the job.

Please apply as soon as possible, suitable applicants will be contacted as applications are received.

Muscular Dystrophy Australia embraces an inclusive, diverse workplace and strongly encourages suitably qualified people from all backgrounds to apply.

A position description is attached.