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Accommodation Support Worker

Melbourne City Mission
  • Be part of an engaging team that thrives on challenges
  • Competitive remuneration with salary packaging benefits available
  • Ongoing Part time opportunity with possibility of shifts during weekend days (FTE 0.73)

About the Opportunity

Frontyard is a specialist youth service (15 – 24 years) providing a range of multidisciplinary, intensive support in one building that disrupts disadvantage. Frontyard aims to support young people holistically to meet their physical, emotional, and social needs with the end goal a pathway out of homelessness.

This role sits within the Circuit Breaker Accommodation Program. The program is a mix of short and longer-term therapeutic housing option for young people that universal homelessness services have not been able to assist in breaking the cycle of homelessness they are experiencing. The program consists of a multidisciplinary team and works from a healing oriented, strengths-based framework and focuses on working with young people to reach their goals and exit the homelessness service system.

About you

We are looking for someone who can:

  • Work toward client goals, in partnership with Frontyard’s case management, housing support and mental health teams, in partnership with young people.
  • Provide assistance to young people to access ongoing accommodation options, particularly supported accommodation, family reconciliation, private rental and social or transitional housing in accordance with the case plan.
  • Facilitate access to specialist support services, including health, mental health, AOD and therapeutic interventions both within Frontyard and through external services in accordance with the case plan.
  • Respond appropriately to young people presenting with difficult and challenging behaviours; managing crises and incidents.
  • Ensure services are delivered within the framework of MCM’s policies and procedures, legislative requirements, and meet the relevant service standards. All employees are required to comply with the Child Safe Standards.

Benefits of working with MCM include:

  • Inclusive Employer by the Diversity Council of Australia
  • Attractive Salary Packaging benefits
  • Supportive learning and development environment
  • Culture of continuous improvement

Essential:

  • Tertiary qualifications in youth work, community development or social work or related qualification or extensive community sector experience.
  • A clear understanding of working within a key worker framework including intake, assessment and ongoing support processes.
  • Understanding or experience working with young people experiencing homelessness, including knowledge of trauma informed or healing oriented approaches.
  • Strong ability to actively and assertively engage young people with complex needs, particularly in an accommodation environment.
  • An understanding of the homelessness service system with knowledge of patterns, trends and systemic issues, and principles in working with at risk young people.
  • An understanding of the requirements for ensuring child safety.
  • Excellent communication and problem-solving skills encompassing interpersonal, verbal and written, and negotiation skills.
  • Strong organisational, time management and computer skills.
  • Provide First Aid certificate (formerly First Aid Level 2).
  • Availability to work shift work including weekends and night shifts.

Screening Criteria:

  • National Police check
  • Working with Children check
  • Valid Victorian Drivers licence
  • Right to Work in Australia

Applications may close before the deadline, so please apply early. Please include your current resume and cover letter.

Please review the position description to understand more about the role and responsibilities. If you have any needs throughout the recruitment process that have not already been catered for, we encourage you to contact [email protected] to let us know how we can better support you to apply, using the subject line: Accommodation Support Worker enquiry via EthicalJobs.

A position description is attached.

About MCM

MCM is an inclusive and equal opportunity employer with a strong commitment to safety. MCM embraces differences because we know that diversity and inclusion help us to attract, recruit, engage and retain talented people.

We are a leading not-for profit-for-purpose organisation that offer a broad range of services in Disability, Homelessness, Palliative Care and Education.

Our commitment to Safety

MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

Our commitment to Diversity, Inclusion & Equity of Access

At MCM we embrace our differences because we know that diversity helps us to innovate and make the biggest impact possible. Our DEI Strategy supports and drives an inclusive workplace culture. We embrace the learning opportunities that come with authentic commitment to equity of access for all. We particularly encourage Aboriginal and Torres Strait Islander candidates to apply.

Apply now

Applications for this role will take you to the employer’s site.

Melbourne City Mission's logo
Apply now

Applications for this role will take you to the employer's site.

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