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Support Coordinator

Melbourne City Mission

ABOUT THE ORGANISATION

We are a leading community support organisation working alongside people to live the life they aspire to, their way, providing a broad range of support in Homelessness, Disability, Palliative Care, Early Childhood Intervention Services (ECIS), and Early Years and Education service areas. A career with us means you are part of an organisation making a real difference. Find out more about us!

About the program

This role sits within the Disability Division, working towards a vision for communities where people have equal rights, choice and opportunity. This position will work closely with other programs across the organisation. Working with participants of the NDIS shifts the focus of service delivery so that services are built around people and tailored to their unique needs, goals and aspirations, rather than around rigid program eligibility. 

About the role

The support coordination team aims to facilitate outcomes for people with disability by adhering to the principles of a rights-based approach, delivered with respect and integrity, by professionals with a high standard of customer service. Support Coordinators work in a way that is reflective and grounded in our organisational values and principles. Through building relationships, we follow best practice approaches and are accountable for the delivery against outcomes identified by clients and customers. 

Skills and experience

Essential:

  • A tertiary qualification and / or significant experience in working in the Community Services sector (Disability, Mental Health, Housing, Justice)
  • Experience and skills to work competently alongside people, families and relevant stakeholders in their local community to build capacity to participate in the community and manage some or all aspects of their plan.
  • Well-developed communication (both oral and written) skills with the capacity to prepare and complete reports and case notes in clear and concise language.
  • The ability to interpret information from other sources/documents and present information in a manner appropriate to the purpose and audience. 

Desirable:

  • Experience working with people living with a disability.
  • Knowledge of the NDIS Act 2013, Disability Act 2006 and other relevant legislation.

Download a position description for the full duties and key selection criteria.

How to apply

  • Applications should include a current CV and cover letter. You should also address the key selection criteria (if required).
  • If you are a current MCM employee, please submit your application via the myHR job board
  • Aboriginal and Torres Strait Islander people are encouraged to apply.
  • We reserve the right to interview and appoint prior to the closing date.

For more details or assistance with application submission please email: [email protected], using the subject line: Support Coordinator enquiry via EthicalJobs.

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense.

How to apply

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