MelioraLife is seeking a passionate Support Coordinator/Psychosocial Recovery Coach

Are you dedicated to making a positive impact in the lives of individuals with disabilities?

Are you a skilled and compassionate professional looking to join a dynamic team?

Look no further! We have an exciting opportunity for a Support Coordinator/Psychosocial Recovery Coach to join our organisation in South East Queensland, Australia.

About us

Meliora Life is a boutique company with a bespoke approach to service delivery and we specialise in providing NDIS support to those living with a psychosocial disability.

We have an opportunity for a Support Coordinator/Psychosocial Recovery Coach to join our team in a part time capacity (3 - 4 days/ week) to support participants in Southeast QLD.

Role Overview:

• Location: Office is in Brookwater QLD, Coordinator will have the flexibility to work at home partly. They will be required to work in the office a couple of days a week.
• Position: Permanent part-time 30 hours per week.

As a Support Coordinator/ Psychosocial Recovery Coach, you will play a crucial role in assisting individuals with disabilities and their families in navigating the National Disability Insurance Scheme (NDIS). You will work closely with participants and other stakeholders to connect them with appropriate services and resources. Your expertise and guidance will empower them to achieve their goals and maximise their independence.

Key Responsibilities Includes but not limited to:

• Working collaboratively with participants, their families, and various stakeholders including the NDIA, Office of the Public Guardian, Public Trustee, NDIS Service Providers, and Community and Mainstream services (Housing, Health, Justice, Education).
• Assisting participants in developing their understanding of funding, implementing their plan, and empowering them to exercise choice and control in selecting their supports.
• Supporting participants in setting and working towards their short and long-term goals, while continuously monitoring and reporting their progress.
• Assisting participants in resolving conflicts or challenges that may arise during their journey.
• Monitor the quality and effectiveness of service delivery.
• Management of multiple and complex supports from a range of providers.
• Preparing and providing written reports as needed to support participant plan reviews.
• Gathering reports from service providers to facilitate participant plan reviews.
• Ensure service agreements and budget arrangements are in place with appropriate parties.
• Responding promptly and professionally to inquiries from participants and other stakeholders.
• Providing ongoing individualised Support Coordination services based on the unique needs of each participant.
• Establishing and nurturing positive relationships with local community groups, NDIS services, and Mainstream services through networking and collaboration.
• Attending stakeholder and networking meetings to stay informed and connected.
• Supporting participants in engaging with services and facilitating service agreements Reach agreements with providers in consultation with the Participant