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Quality Improvement Director, Health Services

Mercy Health

ABOUT THE ROLE

Reporting to the Executive Director Transformation and Performance Improvement this role provides leadership of Quality & Improvement, which holds responsibility for partnering with Health Services operational teams to deliver and support: accreditation and compliance programs, clinical audit, clinical incident management, policies and procedures, clinical effectiveness, Quality & Improvement program, quality planning, clinical governance effectiveness, blood transfusion, clinical deterioration and other projects and initiatives to ensure clinical Quality & Improvement across Health Services (hospitals) Division of Mercy Health.

ABOUT YOU

We are seeking a proven senior leader with demonstrable success within a complex, diverse and evolving environment that can evidence their values-based leadership and offer an authentic, engaging and agile character.

You will hold extensive experience and demonstrated competency in:

  • Senior management experience within the Health Sector or human services sector within similar roles.
  • Demonstrated experience and ability to develop and strategically analyse options for service improvement, development, and growth.
  • Demonstrated experience and ability to actively contribute to the executive and strategic leadership of health services.
  • Demonstrated knowledge and understanding of legal compliance requirements and relevant quality standards (in particular ASNZ ISO 31000) and accreditation requirements.
  • Knowledge of the Catholic Health sector.
  • Highly developed engagement and negotiation skills to foster purposeful relationships to enable service improvement, development and growth.
  • Highly developed leadership capability which truly empowers teams.
  • Highly developed skills in communication, report writing and change management.
  • Demonstrated knowledge and experience of continuous improvement.
  • Highly developed skills in communication, report writing and change management.
  • Demonstrated experience in leading a team to deliver excellence aligned to organisational goals, mission and values.

The role will be based at Mercy Health corporate in Richmond, however, travel to both hospital locations in Heidelberg and Werribee will be required.

Mercy Health employees are required to work in the office a minimum of 3 days a week.

Mercy Health is a Catholic organisation grounded in a 2,000-year tradition of caring for others. Founded by the Sisters of Mercy, Mercy Health is made up of more than 9,500 people who provide acute and subacute hospital care, aged care, mental health programs, maternity and specialist women’s health services, early parenting services, home care services and health worker training and development.

Mercy Health is proud to be recognised as an Employer of Choice for Gender Equality by the WGEA.

WHAT WE OFFER

Mercy Health recognises that people are searching for meaning in their work life and finding a workplace that connects with their values is a key motivation when choosing an employer. As a not-for-profit healthcare provider, Mercy Health has a strong mission and clear values that guide us in everything we do. We pride ourselves on:

  • Caring for our people and those important to them with generous employee assistance available for employees and their families
  • Encouraging applications from people of all ages, abilities and cultural backgrounds including Aboriginal and/or Torres Strait Islander Peoples, and supporting all staff to be their authentic selves at work through our network group for LGBTIQ+ staff and allies
  • Protecting children and vulnerable people in all our services, by listening to them and having zero tolerance of any form of abuse and neglect
  • Taking a stand against climate change, which is one of the biggest threats to the health of the world and all humanity, and committing to action that will help make our world fairer and more sustainable
  • Offering benefits such as generous salary packaging, purchased leave, career progression and development opportunities, access to health and wellbeing programs and a range of discounts across a diverse portfolio of financial, healthcare, travel and other services.

WHAT YOU WILL NEED

  • Candidates are required to meet the position and qualification requirements.
  • Provide a current Police Record Check and Working with Children Check (Mercy Health may conduct additional background checks subject to current legislation).
  • Proof of vaccination status consistent with public health orders and with Mercy Health’s policy (includes but is not limited to COVID-19 and seasonal influenza vaccination compliance requirement).

Employment with Mercy Health is subject to satisfactory background checks which can include Police Record Check, Working with Children Check and NDIS Worker Screening Clearance.

If you have any questions or require any adjustments to ensure a fair and equitable interview and selection process please contact us on the details below.

Contact Details

Kathryn Lewis, EA to Clinton Cummins, Executive Director of Transformation - [email protected] using the subject line: Quality Improvement Director, Health Services enquiry via EthicalJobs.

To submit your application please click the 'Apply Now' button.

Please note that applications will be reviewed and interviews may commence prior to the closing date.

How to apply

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