• Leading Mental Health Educational Provider
• Full-time permanent position
• Remote and hybrid work options

Who we are

Mental Health First Aid International™ is a global health promotion charity dedicated to the provision of evidence-based education programs that increase mental health literacy, reduce stigma, and help people develop the skills they need to encourage people to seek professional help.

We support a global movement across 30 countries of organisations dedicated to prevention and early intervention to reduce the impact of psychological distress and mental health problems in families, communities, educational settings, and workplaces.

We are grounded in high-quality research and evaluation and value lived experience.

We are purpose driven and focused on impact.

We are committed to health equity and to supporting priority need populations.

We exist to change and save lives every day.

About the role

We are looking for someone who has extensive experience in clinical governance and Quality Management to implement NSQDMHS and ISO 9001:2015 accreditation standards. The Head of Quality is responsible for every aspect of external accreditation alongside the development of internal accreditation programs that will further elevate the quality and standards of our organisation and education programs. An innovative thinker, the successful candidate will work collaboratively cross-functionally at all levels, fostering a continuous improvement culture across the organisation. The ability to provide clear direction and oversight to ensure quality programs are effectively and consistently applied is essential.

Key responsibilities of the role include:

• Coordinating the compliance requirements necessary to ensure that every aspect of external accreditation processes meet regulatory requirements and internal standards for excellence. Ensuring Mental Health First Aid courses align with international health, education, and professional accreditation bodies.
• Ensuring all Mental Health First Aid offerings are subject to continuous improvement activities.
• Establish a process so that regular audits, reviews, and assessments are conducted to maintain fidelity to Mental Health First Aid International’s curriculum, teaching methods, and safety guidelines.
• Ensuring rigorous instructor training and accreditation standards are maintained.
• Oversee the accreditation process for global partners, instructors, and training organisations.

About you

• With a demonstrated commitment to lived experience in service design and delivery, you will have:
• Current registration with the Australian Health Practitioner Regulation Agency.
• More than 15 years’ experience in clinical leadership, leading large and complex multidisciplinary health teams.
• Experience in the delivery of training, education and continuous professional development services.
• Deep understanding of clinical governance and experience continuously improving service delivery to meet the needs of consumers.
• Experience working effectively with senior management and executive directors.
• Understanding of the Australian mental health and suicide prevention sectors and international trends and issues.

Culture and Benefits

At Mental Health First Aid International we embrace our differences as we know that diversity helps us to innovate and make the biggest impact possible. We encourage applications from diverse backgrounds including people with lived and living experience of mental health, Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people of all ethnicities, faith, disability, socio-economic background, sexual orientation and gender identity.

Our benefits include:

• Salary Packaging
• Employee discounts at popular retailers
• Flexible working conditions
• Ongoing opportunities for Professional Development
• Employee Assistance Program for confidential wellbeing support
• Contributing to an organisation that is working towards a world where we all have the skills, knowledge and confidence to help someone experiencing a mental health problem.

How to Apply

A copy of the position description can be found at mhfa.com.au/work-with-mhfa-australia.

To discuss the role, contact Dr Jakqui Barnfield, Executive Director International Programs, Quality & Research at [email protected] using the subject line: Head of Quality enquiry via EthicalJobs.