Micah Projects is a community based not-for-profit organisation with a vision to create justice and respond to injustice at the personal, social, and structural levels in church, government, business, and society. We believe that every child and adult has the right to a home, an income, healthcare, education, safety, dignity, and connection with their community of choice. Micah Projects provides a range of support and advocacy services to individuals and families.

The After Hours Team at Micah Projects provides a 24/7 response across Brisbane through several services including:

• Street to Home (STH) providing support to individuals, couples and families experiencing chronic homelessness, such as sleeping rough in public space or in cars, move into long term housing with supports.
• Brisbane Domestic Violence Service (BDVS), the specialist domestic violence service for the Brisbane metropolitan region. BDVS is funded by the Department of Child Safety Youth and Women to provide free and confidential services to adults and children who have been impacted by domestic and family violence. BDVS has a focus on achieving safety and stability for the individuals and families that we support.
• Brisbane Emergency Response Outreach Service (BEROS) Team support young people self-placing in the care of the Department of Child Safety (Brisbane Region) seek safe and appropriate accommodation.

The After Hours Coordinator provides leadership and support to other after hours teams across the span of hours 4pm – 7.30am, with 2 shifts incorporating a handover between shifts.

The After Hours Coordinator will provide leadership and coordination support to the After-Hours teams. This role involves a mix of support, management, coordination, decision-making, and problem-solving across various shifts.

This is a casual role with conditions and salary at Level 5 of the SCHADS Award.

Key Responsibilities:

• Promote a culture of respect, safety, and trauma-informed approaches.
• Coordinate services across all after-hours teams, including safety and risk planning.
• Liaise with Cluster Leads and other leadership positions to ensure seamless service delivery.
• Assist with problem-solving and decision-making for after-hours team members.
• Support planning and rostering as required.
• Ensure compliance with the Work Health and Safety Act 2011.
• Assist Team Leaders with administrative, practice, and quality requirements.
• Engage with organisations such as Community Living Association (CLA), Queensland Police Service (QPS), and Domestic Violence (DV) Connect.
• Collaborate within the Cluster and across Micah Projects initiatives, including Inclusive Health Partnerships, Homelessness to Home, Domestic and Family Violence, and Supportive Housing.
• Participate in supervision and professional development.
• Maintain high levels of professionalism, sensitivity, and responsiveness.
• Ensure organisational data and records are accurate and used in accordance with policies.

Essential Criteria:

• Relevant Human Services qualification and extensive experience, or a combination of experience and competence.
• Experience in crisis response and case management, including risk assessments and safety planning.
• Experience mentoring and supporting a team.
• Knowledge of domestic and family violence theory and practice, including trauma-informed approaches.
• Ability to work with government and non-government agencies.
• Effective communication skills and IT competencies.
• Commitment to cultural diversity and equity principles.
• Positive attitude and ability to work flexibly and proactively.

For more information about the role and to learn more about the key selection criteria, see Position Description attached.

For more information, please email [email protected] using the subject line: After Hours Coordinator enquiry via EthicalJobs.

How to Apply!

If you believe that you have interest, passion, and desire to make a difference in people’s lives, please click on "Apply now".

Please supply a Resume/CV and a covering letter/email addressing the Key Responsibilities and Essential Criteria (maximum of 2 pages), along with any other relevant documentation.

Applications will be assessed with interviews being conducted as they are received so do not delay in applying!

Micah Projects is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.