• Family friendly work/life balance workplace
• Rewarding and meaningful work
• Save on tax with generous salary packaging benefits - Novated leasing, general living expenses, regional area benefits, meal entertainment, Holiday Accommodation and Venue hire
• Paid training & we support Career Progression - Scholarship programs, student placement and internal promotion opportunities
• Access our Employee Assistance program - Confidential free counselling (personal, work, financial or legal).
• Employee wellness portal– discounts
• Eligible staff receive benefits like income protection from our default Superannuation provider

We are looking for a Settlement Case Worker to equip eligible clients with identified settlement needs!

• Fixed term position until June 2024
• Work for 4 days/ 30.4 hrs per week
• 9.00am to 5.00pm
• SCHADS Level 3/4 (depending on skills/experience)
• + 11% Superannuation + Not for Profit Packaging

The role is based in Oakleigh with an expectation to work at other sites/locations within the region to fulfil operational requirements.

About us ...

MiCare is proud to be a culturally and linguistically diverse organisation. A large part of our work is assisting people from a non-Australian background and we respect their culture, their history, their language and tastes, and their stories.

We are here for everyone believing that all people have the right to be respected and their differences celebrated.

About the role ...

The Settlement Case worker will equip eligible clients (including adults, families, and young people from migrant/refugee background in the Southern Melbourne Metro region), to address their identified settlement needs in order to improve social participation, economic well-being, independence, personal well-being and community connectedness more broadly.

The role is responsible for the provision of high-quality case management and community development initiatives. The position operates within MiCare’s integrated family/client services team. The Settlement Case Worker is responsible for supporting the settlement journey of eligible clients as well as the management of low, medium, and intensive case management cases. Some of the key responsibilities of the role includes:

• Provide high quality needs-based case-management support to eligible clients addressing with the nine priority areas identified in the National Settlement Framework. The support includes outreach, advocacy, and assistance to eligible clients with multiple needs,
• In consultation with client and where necessary other relevant family members and professionals, develop a case plan identifying key actions, responsibilities and timeframes needed to achieve agreed outcomes.
• Facilitate referrals to support eligible clients’ journey towards improving social participation, economic well-being, independence, personal well-being, and community connectedness. With a particular focus on the 3 Es (employment readiness, engagement with education and training and activities that facilitate the acquisition of English language)
• Develop and maintain respectful relationships with key referral agencies, community groups and leaders and potential project partners in the region to improve service coordination and referral, avoid duplication and improve local collaboration
• Contribute to the development and implementation of responsive group-work activities, aimed at increasing the community connection and capacity of newly arrived individuals, their families and communities during the settlement process. This includes but not limited to information sessions and consultations.
• In collaboration with Team Leader, initiate and facilitate the development of key projects and activities in line with project guidelines and approved work plans to ensure positive client outcomes. This includes but not limited to community/group consultations, co-design of programs, facilitating ongoing support groups, and targeted information sessions/programs.
• Contribute to the monitoring and evaluation of programs to ensure that they are relevant and responsive to the changing needs of target groups.

About you ...

A genuine commitment to access and equity principles, multiculturalism and the values of respect, equality, and integrity. Self-motivated with a positive and professional approach desirable.

Qualifications:

• Appropriate Tertiary qualifications in Social Work or other relevant human/social sciences and/or equivalent demonstrated experience.

Skills

• An understanding of, and commitment to, the needs of newly arrived migrant and refugee communities, especially those from new and emerging communities.
• Strong familiarity of systemic and structural barriers that new and emerging communities can face in Australia and possible approaches for overcoming these, with regards to the areas of economic, social and civic participation.
• Knowledge of Case Management Frameworks using a Strengths Based Approach, and Community development and Community Capacity building approaches within the Settlement context.
• Working knowledge of policies and referral protocols relating to settlement services; specialist operating knowledge/experience in one or more service areas such as community health, housing and tenancy, income issues, family/youth services are highly desirable.
• Sound understanding of current Commonwealth and State policies related to immigration, settlement, asylum seekers, income support and other relevant social policies with demonstrated ability to respond flexibly to changing policy and program needs.
• Demonstrated experience in Casework/Case Management, conducting needs assessments, developing, and reviewing case plans, providing information, referral, and advice.
• Demonstrated experience supporting clients with complex needs and managing a wide range of client crises (e.g., family violence, homelessness, child protection, acute mental illness etc.) in complex human services environments.
• Lived experience of migration, and resettlement, and/or capacity to speak a relevant community language and knowledge of key services in the targeted region and surrounding areas preferred.

A police check with no disclosable outcome, current medicare evidence of influenza vaccination and full COVID-19 vaccination is required by MiCare for this position.

How to apply ...

Please submit 1) Resume and 2) Cover letter addressing the Key Selection Criteria (as detailed in the Position Description). Click the Apply Now button to apply directly via our website.

Please also complete your work history and education information on the application page (you are encouraged to detail any certificates and licence(s) information under the education section), and we’ll be in touch. Interviews will start immediately for this role so don't delay in sending through your application. 

For Enquiries

Please contact Jane Ashton, on Mobile M: 0412 301 688

or Email [email protected] using the subject line: Settlement Case Worker enquiry via EthicalJobs.

If you meet the above criteria and you’re interested in contributing to an organisation that values the highest level of quality in everything it sets out to achieve, we want to hear from you!

MiCare is a Child Safe organisation and is committed in everyday practice to ensure the safety and wellbeing of children.

MiCare says “NO” to Family Violence. We believe that everyone deserves to feel safe, respected, valued and treated as equals.

MiCare is committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.

APPLY NOW!!

No recruitment agencies please.

A position description is attached.