• Mentor a team to support people facing mental health challenges achieve their life goals and live independently
• Part-time role 19 hours/week | Fixed-term until 30 June 2025 (5-day roster)
• Hourly rate $49.28 + Super 11.5% & Benefits
• Cairns Location 

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill-health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

We are seeking an experienced, compassionate Family Engagement Worker for a fixed-term, part-time (19 hours per week) opportunity to work at the Community Care Unit (CCU) residential service in Cairns. In this role, you will advocate and work collaboratively with a team to enable the best outcomes for clients, ensuring that families and carers are supported and included in the services delivery. You will provide information, offer meaningful referrals to external providers and work closely with clinical partners to ensure an integrated, individualised service response.

This role also provide practice leadership, guiding staff in delivering psychosocial rehabilitation, recovery programs, and support services in line with Mind’s Recovery-Oriented Practice and values. 

About the Service

The Community Care Unit (CCU) is a residential service providing intensive treatment and recovery support to help people experiencing serious mental health issues whose lives have been disrupted making living independently difficult. Clients have 24/7 access to staff and are supported to stabilise their mental health, define recovery goals, build daily living skills, strengthen relationships, develop social connections, and increase their capacity to live independently. The CCU service offers personalised one-to-one support, shared support, workshops, and group activities aligned with each client’s individual recovery plan.

Key responsibilities

• Provide support to clients using recovery orientated and Family Inclusive frameworks.
• Deliver high quality services and facilitate positive educational and social experiences.
• Build rapport and develop trusted relationships with clients, families and carers.
• Work as part of a multidisciplinary team offering specialised psychosocial support.
• Collaborate with a range of services and the community to ensure a co-ordinated, integrated response to the client’s recovery goals. 

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or other health-related field.
• Expertise in family engagement work and co-design approaches.
• Demonstrated understanding of the Community Services sector and ability to build strong relationships with service providers, clinical teams and key stakeholders.
• Able to provide a record of Vaccination Preventable Diseases or able to obtain vaccinations against Measles, Mumps, Rubella, Chicken Pox, Whooping Cough, Hepatitis B or other diseases as required by our Partnership with QLD Health. 

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Learning, development and career opportunities.

Interested?

To obtain a position description and apply online click Apply Now to visit Mind Careers - reference number 497183. Please contact the person below for more information

Leonie Heness, Service Manager - Cairns CCU and ASUSD

[email protected]

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at [email protected]

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, and NDIS Workers Screening Check.