• Provide leadership and support ensuring the operational requirements of the service are met day to day
• Permanent role | Full time 38 hours/week
• Bendigo & Echuca Locals – Echuca location 

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds.

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

About the role

The Adult and Older Adult Mental Health and Wellbeing services, otherwise known as “Locals”, act as a front door to the mental health service system and provides a continuum of care and support including clinical interventions, wellbeing supports, and therapeutic support through an integrated mental health and alcohol and other drug framework approach.

We are seeking a self-motivated Team Leader (Lived Expertise) for a permanent, full-time (38 hours per week) position is based in ECHUCA. You will lead delivery of services to consumers, carers, families and supporters as defined in the Locals Service Model whilst overseeing service requirements and liaising with a number of stakeholders both internally and within the community.

Key responsibilities

• Lead a dedicated team in line with organisational quality processes and policies, agreed priorities and strategies to ensure quality consumer service and required targets are met.
• Coach staff to problem solve, develop creative solutions and remain motivated in meeting consumer, family, carer and supporters needs and preferences.
• Provide practice supervision to staff who are providing direct support to individual consumers and facilitate reflective practice.
• Provide opportunities to support family, carer and supporter practice
• Engage with leaders across other services within Mind to build local pathways to support service access.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy, Community Services or other professional field as designated by Mind are preferred, and/or equivalent experience in a similar industry.
• Experience in Community Services, Mental Health, Disability, Social Welfare, Housing, Healthcare or Government sectors is required.
• Demonstrated knowledge and experience in the application of theoretical approaches, practices and appropriate service responses including family inclusive practice, trauma informed theory, cognitive behavioural therapy, motivational interviewing and harm reduction therapy.
• Excellent interpersonal and communication skills with the ability to consult, negotiate and influence peers, stakeholders and government agencies with diplomacy to achieve effective outcomes. 

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Work flexibility arrangements available for maintaining your work-life balance.

Interested?

To obtain a position description and apply online click Apply Now to visit Mind Careers - reference number 497043. Please contact the person below for more information.

Lisa Henderson, Service Operations Manager - [email protected]

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at [email protected].

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.