• Have lived expertise valued and formally recognised utilising the learning from your lived/living experience
• Make day to day decisions to ensure the operational requirements of the wellbeing component of the service are met
• Permanent Full Time 38 hours/week (Mon – Fri) | Locals - Dandenong VIC Location 

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds. 

Mind Australia is one of Australia’s largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives. Operating for more than 45 years and employing more than 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery. 

About the role

The Locals act as a front door to the mental health service system and provide a continuum of care, committed to embedding lived and living experience within all aspects of the service including program design and evaluation, leadership, service delivery and governance.

We are seeking an empowering and collaborative Team Leader (Lived Expertise) for a permanent fulltime (38 hours per week) opportunity in the Dandenong area. You will be responsible for the direct supervision of a multidisciplinary team, working towards establishing a team that value each other for their unique perspectives and works cohesively towards social change. 

Key responsibilities

• Support the development of a consistent narrative on the value of Lived Experience to the service across quality, values and service outcomes.
• Translate the principles and values of lived experience practice, theories and concepts into traditional tasks of the team leading role.
• Oversee the intake and initial Welcome function for the referrals received for service users, stakeholders and health services in consultation with partners and multidisciplinary team.
• Support to maintain or create meaningful activity through participating in community life, intentional peer support, consumer perspective, family inclusive practice, and trauma informed relational care.
• Engage with leaders across other services within Mind to build local pathways to support service access. 

What you’ll bring

• Completion of Intentional Peer Support Core and/or Advanced training is required. Other peer work training completed will be considered.
• Tertiary qualifications in Mental Health, Peer Work, Alcohol and Other Drugs (AOD) or other health related field as designated by Mind are also desirable but not required.
• Experience in Community Services, AOD, Mental Health, Disability, Social Welfare, Housing, Healthcare or Government sectors is required.
• Demonstrate knowledge and abilities gained from both an individual’s/family/carer lived/living experiences, collective impacts and Lived Expertise, and be able to support the development of these approaches.
• Skills and experience in advocacy, collaboration, facilitation, evaluation and flexible decision making.

Benefits

• Salary packaging up to $15,899 p.a. allows you to allocate a portion of your pre-tax income to cover living expenses (e.g. rent, mortgage, child care, car leasing expenses etc.)
• Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day off (Full time employees).
• Access to our Employee Assistance Program (EAP), provided by Converge International, for you and your immediate family members.
• Fitness Passport - Access to our corporate health and fitness program, providing you and family with access to a wide choice of fitness facilities.
• Professional development through regular Practice Development sessions and coaching with your supervisor

Interested?

To apply visit Mind Careers - reference number 497294. Online applications must be submitted by 11pm Wednesday 30th April 2025 attaching a copy of your CV, along with a cover letter outlining:

1. What is your leadership style? How does this influence your approach to supporting and guiding a team?

2. How can uplifting Lived/Living Experience create transformational change within the mental health and AOD sector?

We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. Please contact the person below for more information.

Michelle Murray – Service operations Manager

[email protected]. 

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process. If you require any support or reasonable adjustments to complete your application, please contact us at [email protected].

The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.