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Operations Officer (First Nations Identified Role) - Brisbane / Sunshine Coast

Mob 4 Mob
  • Location: Sunshine Coast or Brisbane, QLD
  • Industrial Instrument: Social, Community, Home Care & Disability Services Industry Award 2010 (SCHADS Award)
  • Classification: Level 4 or 5 commensurate with experience
  • Full Time / Part Time
  • Position Reports to: Chief Executive Officer

About Us

Mob for Mob is a community-controlled organisation established to raise issues impacting the resilience of our mob with disability by focusing on crucial areas such as education, health, housing, the justice system and transport from a cultural perspective. We are committed to enhancing the human rights and well-being of First Nations mob with disabilities in Queensland through:

  • Establishing a peak body dedicated to providing a voice for our communities living with disability in Queensland.
  • Representing diverse groups including Aboriginal, South Sea, and Torres Strait Islander peoples.
  • Empowering First Nations mob with disabilities for mutual support.
  • Undertaking systemic disability advocacy.
  • Advancing the United Nations Convention on the Rights of Persons with Disabilities (CRPD) and the Declaration on the Rights of Indigenous Peoples.
  • Identifying and addressing service and support gaps.
  • Creating culturally safe spaces for First Nations mob with disabilities.

Position Overview

The Operations Officer, a First Nations person working in consultation with the Chief Executive Officer (CEO), will design and manage Mob 4 Mob’s daily activities to ensure smooth and effective operations that meet the needs of the organisation.

Mob 4 Mob is willing to customise the role to facilitate candidates with disability.

Key Responsibilities

  • Implement and assist in development of administrative practices, information systems, safeguards, and processes to meet organisational and statutory requirements.
  • Manage asset and software licensing and future technology needs.
  • Oversee and facilitate IT services, system access, IT troubleshooting, office facilities, and contractor engagement.
  • Ensure compliance with workplace health and safety regulations and manage workers’ compensation and rehabilitation.
  • Assist with financial reporting and preparation of submissions.
  • Manage systems for information retention, archiving, and data-informed planning.
  • Conduct general office administration duties, including answering the phone, managing mail, filing, and organisational diary management.
  • Provide support to organise and facilitate meetings, events, workshops, and conferences, including Board of Directors meetings, by coordinating transportation, venues, catering, registrations, invitations, and other support.
  • Provide administrative support to other staff as requested by the CEO.
  • Promote a culture of continuous improvement.

Essential Criteria

  • Lived experience as an Aboriginal or Torres Strait Islander.
  • Strong commitment to promoting the rights, interests and aspirations of First Nations mob with disabilities, in accordance with the United Nations CRPD.
  • Excellent organisational and time management skills.
  • Ability to exercise initiative and judgment to strategically plan, coordinate, implement and evaluate work.
  • Ability to work independently and collaboratively as part of a team to achieve positive outcomes.
  • Demonstrated knowledge of disability.
  • Proficiency in the use of Microsoft environments, including SharePoint and Outlook.
  • Disability Worker Screening.

This is a First Nations Identified position. Mob 4 Mob considers that being Aboriginal or Torres Strait Islander is a genuine occupational requirement under s25 of the Anti-Discrimination Act QLD 1991.

Desirable Criteria

  • Relevant tertiary qualifications in finance, business administration, management, or a related field.
  • Lived experience of disability.
  • Bookkeeping skills and experience, including Xero accounting software.
  • Experience in human resources or operational role.
  • Experience managing social media campaigns.
  • Familiarity with the social, community, home care, or disability services sector

Mob 4 Mob is willing to customise the role to facilitate candidates with disability.

Please send questions to [email protected] using the subject line: Operations Officer (First Nations Identified Role) - Brisbane / Sunshine Coast enquiry via EthicalJobs.

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