Mortgage Stress Victoria (MSV) is an innovative, integrated community legal centre providing free, life-changing financial counselling, legal and social work services to Victorians experiencing mortgage stress.  We are focused on preventing mortgage stress through our systemic advocacy & information programs.

We are looking to appoint a People & Operations Manager who is passionate about driving meaningful change, creating a workplace where everyone thrives and is supported by systems that are not just good, but great.

ABOUT THE ROLE

As People & Operations Manager you will:

• Lead our people & operational strategies while fostering a positive, engaging & collaborative environment that inspires and supports everyone to achieve their potential.
• Champion our workplace culture and implement People strategies that attract, retain and develop our team
• Lead and streamline our office systems & “front of house” processes, ensuring efficiency, reliability and innovation
• Develop communication campaigns that speak to our clients’ needs and promote our services throughout Victoria

ABOUT YOU

You are:

• Strategic, innovative and committed to excellence. 
• Proficient in managing HR functions such as recruitment, onboarding, performance management and employee relations.
• Able to align HR & operations strategies with organisational goals.
• Capable of evaluating and introducing new technologies to improve our productivity and quality of service.
• Skilled in planning, executing, and monitoring projects, delivered on time and to budget.
• Analytical mindset, able to identify challenges and design effective solutions.

Confident and able to make decisions that positively impact our operations.

Salary & Benefits

• Salary of $118,525 per annum (exclusive of superannuation).
• 11.5% superannuation.
• Flexible working arrangements (potential to work 40% from home).
• Five weeks annual leave with 17.5% loading (valued at $1990).
• Paid Christmas closure in addition to annual leave.
• Salary packaging (valued at up to $7200 per annum).
• Melbourne CBD new office with end of trip facilities including secure indoor bike storage & laundered towel service & next to Flagstaff Station

If you would like the opportunity to have a confidential conversation about the role, please contact Nadia Harrison on 0423 086 695.

To submit your application, please click Apply Now.

A position description is attached.