• Specialist Support Coordinator (Hybrid – Location in Australia)
  
• Part-time | Hybrid | Work anywhere in Australia
  
• Location: Flexible 
  
• Classification: SCHADS Award – based on experience

At My Gain, we are a Deaf-led NDIS provider that offers culturally sensitive and accessible support coordination for the Deaf and Hard of Hearing community across Australia. We're on the lookout for an experienced Specialist Support Coordinator to join our team of passionate, skilled professionals dedicated to supporting NDIS participants to live empowered, connected lives.

Why work with us?

• A Deaf-led and operated organisation deeply embedded in the Deaf community
• Flexible hybrid working arrangements – work from anywhere in Australia
• Supportive and collaborative team culture
• Meaningful, person-centred work with a unique cultural lens
• Opportunity to grow within a values-driven organisation
• Ongoing training and professional development
• Work with Auslan users and culturally Deaf client

At My Gain, we are a Deaf-led NDIS provider that offers culturally sensitive and accessible support coordination for the Deaf and Hard of Hearing community across Australia. We're on the lookout for an experienced Specialist Support Coordinator to join our team of passionate, skilled professionals dedicated to supporting NDIS participants to live empowered, connected lives.

Why work with us?

• A Deaf-owned and operated organisation deeply embedded in the Deaf community
• Flexible hybrid working arrangements – work from anywhere in Australia
• Supportive and collaborative team culture
• Meaningful, person-centred work with a unique cultural lens
• Opportunity to grow within a values-driven organisation
• Ongoing training and professional development
• Work with Auslan users and culturally Deaf client

About the Role

You’ll play a vital role in supporting participants with more complex needs to navigate the NDIS, build capacity, connect with services, and work towards their goals. As a Specialist Support Coordinator, you will:

• Work alongside Deaf and Hard of Hearing participants, many of whom communicate using Auslan
• Build strong, trust-based relationships with participants, families, and services
• Address barriers to accessing supports and provide creative, individualised solutions
• Coordinate complex service environments including mental health, justice, and housing
• Provide crisis planning, risk management, and advocacy
• Maintain professional, accurate reporting and documentation in line with NDIS standards

What We’re Looking For

• Experience working as a Specialist Support Coordinator (or similar role)
• Excellent understanding of the NDIS and relevant legislation
• Strong communication skills, including the ability to work effectively with participants from the Deaf community
• Auslan skills or willingness to learn (Deaf applicants encouraged to apply)
• Degree-qualified in Social Work, Psychology, Occupational Therapy, or a related field
• Registration with appropriate governing bodies (where applicable)
• A collaborative, person-centred approach and a values-driven mindset
• Are fluent in Auslan

Bonus Points If You:

• Are Deaf, Hard of Hearing, or have lived experience of disability
• Have experience working with Deaf or CALD communities
• Enjoy remote work and flexible environments

Ready to Make an Impact?

If you’re passionate about creating real, lasting change and want to work in a Deaf-friendly, flexible and supportive environment, we’d love to hear from you.

To apply, send your resume and a short cover letter (Auslan video welcome!) outlining your experience and why you’d be a great fit to [email protected]