Nature Baby is an innovative New Zealand retail brand selling natural and organic baby products sought after both locally and around the globe. We are excited to be hiring for an Assistant Manager for our flagship Australian store and community space in Paddington, Sydney.

Our stores are warm, calm environments bringing together the best for baby, naturally. We're passionate about building strong lasting relationships by going the extra mile for customers and ensuring that our staff have the best product knowledge.

We're looking for an experienced full time Assistant Store Manager for our Paddington store. If you're motivated and have a passion for creating amazing customer experiences as well as leading and inspiring a sales team, we'd love to hear from you.

At Nature Baby, we live by our core values of innovation, authenticity, optimism, empathy and community. Our purpose-led team operates in a high performance culture, adding to the world rather than taking away, to nurture and preserve our planet for the next generation. We have a high staff retention rate, this position has only become available due to the internal promotion of one of our amazing team members.

What you’ll bring:

• A friendly, outgoing and confident nature
• You are a warm soul who enjoys working in and supporting a team, helping to elevate their performance
• You find inspiration through connecting with all different types of people, helping them find the perfect products
• A genuine love for babies and children
• Authentic passion for organic and ethical products and inspiring others to do the same
• Excellent verbal and written communication skills
• Experience in a sales environment, and demonstrable sales skills
• 2+ years experience in a customer service role
• Ideally: experience in a leadership/management role

Why working at Nature Baby is great:

• You get to be part of an exciting growing business as we expand in Australia
• Work with an innovative business at the leading edge of experiential retail
• We offer a generous staff discount, birthday leave and generous bonuses for our sales superstars
• A fun, rewarding and supportive store culture
• Structured training program where you get the opportunity to grow and take on more responsibility

KEY RESPONSIBILITIES

Please contact us if you would like a more detailed job description:

• Greet and assist all customers and provide exceptional customer service when working on the shop floor
• Build customer relationships, connecting to our community
• Maintain visual merchandising and store displays and represent the brand
• Oversee daily store operations, supervising a small, dynamic team
• Work with the team to meet sales KPIs
• Stock management
• Assist the store manager with leading and inspiring the team to reach our goals