• Employment Type: Casual
  
• Position Classification: Telephonist Level 3
  
• Location: Lithgow Hospital
  
• Remuneration: $35.09 - $35.79 per hour
  
• Requisition ID: REQ552368

With CORE Values of Collaboration, Openness, Respect and Empowerment, working with us will ensure your professional life is provided every opportunity to succeed and develop in your chosen career role.

About Us

Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.

Located in South Bowenfels, the Lithgow Campus is considered as a comprehensive community health centre supporting approximately 20,000 people living in the town and surrounding areas. The services available in Lithgow hospital include Domiciliary care unit, Emergency department, Geriatric assessment unit, Obstetric services, Paediatric service, Drug and Alcohol unit.

The Welcome Experience: Regional NSW – Make the move!

NSW Government offers a free service to essential workers and their families who are considering or in the process of moving to regional NSW. The Welcome Experience joins Local Connectors with essential workers to provide support which is tailored to the specific needs of the individual or family offering support with relocation, housing, education, social connections, accessibility and healthcare, leisure and recreation and Cultural connections.

Please visit The Welcome Experience website to learn about this free service or register now for a Local Connector to contact you by completing the registration form.

An exciting opportunity has become available to join the Lithgow Hospital's Telephonist Casual pool. This position is required to provide telephonist, clerical, and administrative support for all Departments and wards of Lithgow Health Service 24 hours per day.
Key duties will include provision of a customer focused service to the community by answering all incoming calls for services and departments. The Telephonist is pivotal in the management of emergency calls and responses.

The team also manage all communication via the paging system. Key to your success is the ability to work independently and efficiently as part of a team in order to meet the business needs of the Health Service.

If this sounds of interest to you, please apply now!

Benefits available to eligible NBMLHD employees

• Opportunity for extra tax savings through Salary Packaging
• Novated Leasing
• Great education opportunities through Education Training Service which offers over 110 courses each year
• Access to our Employee Assistance Program (EAP) for staff and family members
• Fitness Passport

NBMLHD is committed to achieving a diverse workforce and is an Equal Opportunity Employer and actively encourages diversity and inclusion within our workforce. We encourage and welcome applications from people of diverse backgrounds including Aboriginal and Torres Strait Islanders; people living with disability; people from a Culturally and Linguistically Diverse (CALD) background; people who identify as LGBTQI+, people with a lived experience of mental health concerns and people of mature age.

NBMLHD is committed to implementing the child safe standards. For more information, please click here Child Safe Standards.

Selection Criteria:

1. Ability to work independently as well as in a team in a busy muti-skilled environment
2. Excellent communication (both written and oral) and customer service skills.
3. Demonstrated experience in a demanding front-line reception position, assisting the public, staff and client, in a polite, clear, well-spoken and calm manner in all circumstances.
4. Ability to work a rotating roster 24/7

Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.

Need more information?

1. Click here for the Position Description
2. For role related queries or questions contact Shayne Southall on [email protected].