“Our vision is full citizenship for all people living with mental health challenges in Australia”

About the Role

• Full time, Permanent role available
• Health Professional Level 2: $83,584 - $93,524 or Nurses Level 2: $88,129 - $92,575 per annum + Superannuation

• Salary Packaging providing tax benefits available for living and entertainment expenses increasing your take home income where part of your wage is paid tax free each pay, savings thousands in tax each year

• Location: Head to Health Phone Service – Brisbane South (Logan)

About the Head to Health Phone Service

HtHPS is funded by Brisbane South PHN and co-located with MH Call (Metro South Health). The HtHPS provides a navigation service that will connect people to the most appropriate services that meet their identified needs. This may include a referral to a Head to Health centre or satellite, other available local PHN-commissioned services, jurisdictional services, online or private services.

This is primarily a phone-based service, taking direct incoming referral calls through an established 1800 mental health intake number. Utilising the Initial Assessment and Referral Decision Support Tool (IAR-DST) to support a nationally consistent evidence - informed initial assessment and referral process, the team is made up of clinical and non-clinical staff who receive enquiries and support people to reach the appropriate service. Choice and agency for consumers will be prioritised when connecting people to services.

About your new role

The Mental Health Clinical Support Coordinators will have a background in Occupational Therapy, Social Work, Nursing or Psychology.

As a Mental Health Clinical Support Coordinator, you will be part of a multidisciplinary team who:

• Deliver high-quality mental health intake, assessment, triage, and referral services
• Connect people seamlessly to the most appropriate local service to meet their identified needs, consistent with the ‘stepped care’ approach
• The clinical team will also ensure continuous care co-ordination between Metro South Health and health service providers for consumers experiencing high levels of distress.

What you will bring to the role?

• A Registered Psychologist, Occupational Therapist or Registered Nurse with a current annual practicing certificate from the Australian Health Practitioner Regulation Agency essential, or a Social Worker with Australian Association of Social Worker (AASW) membership, or has evidence that they are eligible to have membership with the AASW.
• Demonstrated experience in the provision of mental health assessment and supporting consumers with presenting mental health concerns
• Experience working with client information systems, maintaining accurate documentation and data collection
• Knowledge of local services particularly relevant to designated program area
• The ability to form and maintain strong relationships with key stakeholders
• Be able to work with individuals from diverse and unique backgrounds
• Be an honest and transparent individual

What will Neami offer in return?

• Generous leave entitlements including 13 weeks paid parental leave, 4 weeks paid partner leave, and 6 additional leave days (Compassionate, Wellness and Carers)
• Professional development through regular Practice Development sessions and coaching with your supervisor, with access to discipline specific external supervision
• Ongoing extensive in-house Learning and Development Programs to encourage learning and skill-building
• Employee Assistance Program (EAP) through Benestar - access a holistic health and wellness offering of supports and resources to Neami staff and their immediate family
• Work flexibility arrangements available for maintaining your work-life balance

What the role requires

• National Criminal History Check (Police check) – disclosable outcomes considered
• A valid Blue Card (Social Workers/Non-AHPRA registered clinicians)
• Current AHPRA or AASW registration
• Current Drivers licence
• Australian Working Rights
• Compliant with Queensland Health and Metro South Health’s workplace health and safety requirements, including Requirements for Workers in Healthcare Setting
• As part of Neami’s condition of employment you will need to provide appropriate evidence of being fully vaccinated against COVID-19 (having received three doses) to Neami National

How to apply

The terms and conditions of the role are listed in the position description. If you have any further questions not addressed in the advertising words or position description, please contact:

Lisa White, Service Manager Head to Health

Mobile: 0403 458 237 or Email: [email protected] using the subject line: Mental Health Clinical Support Coordinator - Head to Health Phone Service - Logan enquiry via EthicalJobs.

Applications Close: Position will close once successful candidates have been appointed

Be Yourself - Neami values and celebrates diversity including multidisciplinary teams and the unique backgrounds, experiences, and contributions that each person brings to our community. First Nations people, those identifying as LGBTQIA+, people with disabilities and culturally and linguistically diverse people are encouraged to apply. Our aim is to create a workforce that is accessible, inclusive and reflects the community in which we live.

A position description is attached.