About the organisation

North East Community Support Group Inc (NECSG) is a non-profit community-based organisation in Zillmere auspicing three services: Zillmere Community Centre, Family Accommodation Service and Youth Support Service. The mission of NECSG is to equip and empower our community to thrive through connections, capacity building, and access to services.

NECSG has supported families with accommodation since 1985. Family Accommodation is a Specialist Homelessness Service funded by the Queensland Government, providing temporary supported accommodation to families who are experiencing homelessness or are at imminent risk of homelessness. The service aims to support accommodated families to sustain their tenancy, decrease barriers and access a home long term.

About the role

The Service Manager is responsible for the daily operations, service delivery and team leadership of the Family Accommodation service. In this position you will be managing and developing the service as well as ensuring the clients receive holistic and person-centred support. You will lead and support the team with the delivery of homelessness and accommodation services whilst actively fostering a collaborative framework. A growth mindset and an enthusiastic attitude are essential.

The Service Manager – Family Accommodation position is a permanent part-time position, 32 hours per week (Monday to Thursday) from 8.30am – 5.00pm *inc. 30-minute lunch break. The position is paid at the Social, Community, Home Care and Disability Services award level 6 with salary sacrifice available. The Service Manager will report to the Centre Manager and will lead and support staff, students and volunteers of the service.

A position description including key selection criteria is attached.