Mosaic Multicultural Connections is looking for a full-time Settlement Worker to undertake casework, group work and community education with newly arrived individuals and families from refugee and migrant backgrounds. The role is based in our Armidale office. The role is full time on a term contract basis to June 2024 possibility of extension.

About Mosaic Multicultural Connections (Mosaic)

Over the past 40 years, Mosaic Multicultural Connections (Mosaic) has assisted people from migrant and refugee backgrounds and their communities across Newcastle, the Hunter, Lake Macquarie, the Central Coast, and New England.  Mosaic’s dedicated workforce of over 80 staff and hundreds of volunteers are passionate about supporting and inspiring culturally diverse people to overcome barriers and thrive.  Mosaic supports people from over 70 countries and their multilingual workforce speak over 30 languages!

Mosaic Multicultural Connections is a new business name for Northern Settlement Services.

At Mosaic we offer an opportunity to share in our mission, empower people to have choice and voice to have the supports they want to and realise their potential and thrive. The role offers employees benefits such as flexible work arrangements, competitive remuneration, additional time off during the festive season, EAP, professional development and salary packaging.

About the role

The role will provide casework, advocacy and group work support to women, men and their children from refugee and migrant backgrounds. Some of the key responsibilities of this role include:

• Provide high quality, culturally competent casework and case-management to clients, supporting clients towards achieving independence and self-reliance, community engagement and well-being, with a focus on women.
• Undertake outreach services to engage with women from migrant and cultural backgrounds around Mosaic services and supports available regarding domestic and family violence.
• Support the planning, implementation and facilitation of appropriate group programs and activities aimed at increasing community connections, and the confidence, skill and capacity of newly arrived community members to settle well in Australia.
• Collaborate with other local service providers, and with the wider Mosaic Multicultural Connections team, to deliver community information sessions, consultations, events and other community development initiatives for new arrivals.
• Develop and maintain positive relationships with key referral agencies and potential project partners in order to improve service co-ordination and referral, avoid duplication and improve local collaboration.

Selection Criteria

To be successful in this role, you will need to address the following selection criteria:

• Tertiary Qualification or Diploma in relevant field is highly desirable
• At least two (2) years’ experience in casework with demonstrated ability to manage caseloads
• Experience working with Culturally and Linguistically Diverse (CALD) communities, with an awareness of the particular needs of newly arrived people from migrant and refugee backgrounds
• Liaison and advocacy skills, with capability to work effectively with a diverse range of people including CALD clients, community groups, local businesses, referral agencies and government departments
• Experience in group work and/or delivering community education programs
• Effective communication skills both verbal and written including report writing and data collection, making presentations and in communication with clients
• Proficiency in Kurdish Kurmanji or Arabic language would be highly desirable.

We value a diverse and inclusive workplace

Mosaic is committed to promoting social inclusion and productive diversity, by seeking diversity within our workforce. We encourage and welcome applications from diverse community groups and ages including people from multicultural backgrounds. Mosaic adheres to the principles of equal employment opportunity.

How to Apply

To apply for this role, please upload your resume and a cover letter addressing the above selection by clicking Apply Now.

The successful applicant will be required to have a Working with Children Check, and must provide evidence they are vaccinated with at least two (2) doses of Covid-19 Vaccine.

Any questions please contact - Madan Narayanamurthy, Regional Coordinator [email protected] using the subject line: Settlement Worker - Mosaic Multicultural Connections enquiry via EthicalJobs.