• Growth and Engagement Agents Administrative Services - Full Time
• Salary: $66,458.69 + Superannuation 
• + 5 weeks annual leave

If you are looking for an opportunity to grow your career with a dynamic and expanding organisation this could be the role for you.

The New South Wales Nurses and Midwives Association in association with the Australian Nursing and Midwifery Federation NSW Branch is respected as a contemporary leader in society for its innovation and achievements. 

Located in Waterloo, our head office is easily accessible by public transport and offers free onsite parking. We also support a hybrid work model, with three days in the office and two days from home. 

Most importantly, you will get to work in a collaborative and supportive team with a great culture where people help one another to be successful. The work is positive and engaging, and you will feel like you are able to make a difference to the community and people’s lives. 

Day to day your work will be interesting and varied and will include: 

1. Delivering customer-oriented membership information to current and potential members that contributes to the growth of the Union.
2. Encouraging active membership participation by engaging with members and non-members on Association benefits and campaigns, via phone, email, and other communication channels.
3. Redirecting enquiries as necessary to relevant areas in accordance with practices and protocol.
4. Identifying and proposing potential member leaders to the relevant to team.
5. Administering membership tasks, ensuring timely completion and accuracy.
6. Maintaining up to date records, complying with record management processes across a range of systems, ensuring information is accurate and processed correctly.
7. Assisting with reception duties as required.

To succeed, you must be an effective communicator ideally with customer service experience, a team player, and have a positive attitude. Strong time management skills are essential to ensuring tasks are completed efficiently in this dynamic, fast-paced role.

How to apply for this position: 

Click Apply Now to apply for this position online. Your application must briefly address your ability to meet the key accountabilities and key considerations found in the Growth and Engagement Agent position description attached below.

NSWNMA/ANMF NSW Branch is an Equal Opportunity Employer and fosters a diverse workplace.