ONCALL Group Australia is a leading service provider in the Disability, and Child, Youth and Family sectors. We are people focused, driven by strong values, and work to deliver excellence in client focused support. 

The Rostering Clerk will be responsible for providing clerical support for the day-to-day operational management for all sites within ONCALL QLD.

Shifts on Offer: 6am to 2pm and 2pm to 10pm.

In this role you can expect to be the: 

• Direct point of contact for employees in relation to roster management.
• Manage rostering for sites and individual client supports, shift swaps and any other roster changes daily.
• Develop and maintain a good rapport with staff and stakeholders.
• Respond to and appropriately manage employee queries in regard to their rosters.

We value:

• Previous rostering experience - highly valued. 
• Experience in a fast-paced customer service/call centre environment
• Good communication skills and ability to multi-task.
• Ability to negotiate and manage stakeholders.
• Strong IT skills (including Microsoft Office and Database experience).

Mandatory:

• Willing to obtain/already obtained NDIS blue and yellow cards. 
• Right to work in Australia. 

Does this sound interesting? 

If you are passionate, growth focused and looking to join a market leader, providing the highest level of excellence in NDIS services, then ONCALL Group Australia is for you.  

Please apply with your resume and a cover letter telling us what you can bring to the role and why it is attractive to you. If you would like to have an initial confidential conversation, you can call the ONCALL QLD P&C Team on  3817 8700.  

ONCALL Group Australia is committed to child safety, safeguarding and zero tolerance. We take seriously our responsibility to ensure the safety and well-being of all children, young people and adults we support. All applicants and employees must undergo mandatory screening checks. Only applicants with Australian Working Rights should apply. Indigenous Australians and Torres Strait Islanders are encouraged to apply.