The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights and interests of adults with impaired decision-making capacity, and children and young people in the child protection system and other visitable sites. Join us as we protect, support, advocate, educate and empower, to build a Queensland where our most vulnerable community members can live with dignity. Please visit the OPG website to learn more.

• Permanent flexible full-time
• Collaborative, supportive team environment
• CBD location, close to public transport

About the role

Provide outstanding administrative services to multiple teams to enhance optimal operation and service delivery for the Strategy and Practice Quality business unit.

key responsibilities:

• Undertake general office duties including managing and directing incoming telephone calls, and internal and external correspondence management (email inboxes, mail) to ensure timely processes can occur within the business unit.
• Maintain an efficient and up-to-date electronic filing and retrieval system for the office, including file creation, archiving, maintenance of office databases including client management systems and data entry, allowing for accurate record keeping and data storage.

• Prepare various forms and documentation using word processing, spreadsheets and database software packages, maintain registers, prepare agendas and minute take, to support optimal service delivery.

• Comply with administrative processes, policies and procedures to ensure the delivery of quality services to internal and external stakeholders.

• Assist with travel arrangements for staff based across Queensland, including liaison with Corporate Services, to assist business units meeting their visiting priorities.
• Assist with coordination of Recruitment and Selection, to promote timely processes and ensure records are saved accordingly.
• Participate productively and collaboratively as a member of a team, to deliver optimal support and services to business areas.

A position description is attached.