The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights and interests of adults with impaired decision-making capacity, and children and young people in the child protection system and other visitable sites. Join us as we protect, support, advocate, educate and empower, to build a Queensland where our most vulnerable community members can live with dignity. Please visit the OPG website to learn more.
- Fixed-term temporary, flexible full-time
- AO8 Classification
- Brisbane CBD, Ipswich, Townsville or Cairns locations
about the role
Community Visiting and Advocacy Managers are responsible for leading a team of remote and office-based staff in the delivery of high quality, collaborative and integrated services which align with the functions of community visiting and advocacy in the Public Guardian Act 2014.
key responsibilities:
- Lead and manage a team of regionally dispersed and office-based staff in the delivery of high quality, collaborative and integrated services to deliver a timely, responsive, and culturally appropriate service to clients in accordance with the functions of Community Visiting and Advocacy outlined in the Public Guardian Act 2014.
- Undertake strategic analysis and provide advice on practice, service delivery and management of staff to improve operational performance.
- Prepare and review briefing material, correspondence, and reports to inform senior and executive management or other entities of the strategic and operational performance of Community Visiting and Advocacy.
- Establish and maintain collaborative and strategic partnerships with internal and external stakeholders to support and promote high quality service delivery and positive client outcomes.
- Provide effective supervision of staff, including managers, to ensure ongoing professional development and the implementation and delivery of high-quality practice and service delivery standards.
- Manage the financial and human resources within the team in accordance with relevant delegations, legislation, and directives.
- Undertake or contribute to specific project development work and lead change positively to achieve outcomes.
mandatory qualifications and conditions:
- Possession of a C class driver’s licence is a mandatory requirement for this role.
- A mandatory condition of this role is a Working with Children Check clearance (Blue Card). If you do not already have one, OPG will guide you on how to apply.
- Tertiary qualifications or relevant work experience relating to social, health, behavioural sciences or related disciplines is desirable.
A position description is attached.