• Fixed-term temporary, flexible full-time
• Identified role
• Brisbane, Ipswich, Cairns or Townsville locations

The Office of the Public Guardian (OPG) is an independent statutory office established to protect the rights and interests of adults with impaired decision-making capacity, and children and young people in the child protection system and other visitable sites. Join us as we protect, support, advocate, educate and empower, to build a Queensland where our most vulnerable community members can live with dignity. Please visit the OPG website to learn more.

about the role

The Principal Frontline Operations and Practice Leader (First Nations) will lead the development of practice guidance and tools to support the delivery of high-level services to OPG’s First Nations clients.

The role will also lead projects that contribute to the development of OPG staff’s cultural capability so that First Nations Queenslanders receive services that are culturally safe and responsive.

key responsibilities:

• Lead the development, maintenance, and implementation of contemporary and innovative practice material to support excellence in service delivery to OPG’s First Nations clients.
• Provide expert advice and input into activities relating to OPG’s obligations to Reframe the Relationship with Aboriginal and Torres Strait Islander people in line with objectives set out in the Public Sector Act2022.
• Develop, manage and/or oversee projects (including co-design approaches) that contribute to the development of OPG staff cultural capability so that services to First Nations Queenslanders are culturally safe and responsive.
• Identify opportunities for continuous practice improvement and any emerging trends, including when arising from complaints or feedback.
• Contribute to the development of training material to support building OPG staff cultural capability to deliver services to First Nations Queenslanders that are culturally safe and responsive.
• Perform the role of secretariat for OPG’s First Nations Yarning Circle.

This role is designated as Identified. Under section 25 of the Anti-Discrimination Act 1991 (Qld), it is a genuine occupational requirement for the incumbent to be an Aboriginal person and/or Torres Strait Islander person.

There are no mandatory qualifications required to undertake this role, however previous experience or skills in practice development would be highly regarded.

A position description is attached.