Are you looking to make a difference to the lives of Victorians? Do you think the public should have fair access to government-held information? Do you want to help shape the future of information rights in Victoria? If so, then this is the opportunity for you! Join the adaptable and innovative workforce at OVIC. Position Details:

• Ongoing role
• Hybrid / flexible working available
• Energetic, collaborative, and supportive work environment

About the role

The Office of the Victorian Information Commissioner (OVIC) provides independent oversight of the Victorian public sector's collection, use and disclosure of public sector information.

Under the Freedom of Information Act 1982 (Vic) (the FOI Act), a person has a right to request access to documents held by Victorian government agencies and Ministers. The Victorian Information Commissioner and Public Access Deputy Commissioner (the Commissioners) have functions under the FOI Act, including to:

• conduct an independent review of an agency's decision refusing access to documents requested by an FOI applicant (an FOI review application);
• deal with a complaint made by an FOI applicant about an agency's delay in making a decision, how their FOI request was handled or a decision that documents do not exist (an FOI complaint),
• monitor and investigate an agency's compliance with its obligations under the FOI Act and the Professional Standards; and
• provide guidance and training to help agencies better understand their responsibilities.

The Case manager role is part of the OVIC's Public Access branch, which assists the Commissioners in carrying out these FOI functions.

 At OVIC, we believe that our staff are our greatest assets, we could not accomplish our work every day without our valued employees. We take pride in our positive culture and staff morale and have a firm belief that people from a diverse range of backgrounds are integral to the success of our organisation.

 The successful applicant will:

• actively manage a caseload of FOI complaints and review applications;
• attempt to informally resolve FOI complaints and reviews by negotiation;
• undertake analysis and research when conducting FOI reviews and handling complaints;
• draft recommendations for the Commissioners and the Public Access management team;
• assist in documenting and updating of processes and procedures;
• establish and maintain effective working relationships with colleagues and stakeholders; and
• participate in projects or activities.

Key skills and attributes required for the role include:

• effective interpersonal, oral and written communication;
• the ability to interpret and apply legislation;
• a high level of attention to detail;
• strong research;
• critical analysis;
• problem solving;
• negotiation;
• effective complaint and conflict resolution; and
• efficient time-management.

Requirements and relevant information:

• Due to the nature of OVIC's work, you must be an Australian citizen and successfully apply for a Baseline security clearance following your appointment.
• The successful applicant will be required to undergo pre-employment checks and misconduct screening.
• In accordance with organisational policy, all OVIC employees are required to be fully vaccinated (including a booster vaccination) against COVID-19 or hold a valid medical exception. As such your employment with OVIC is subject to providing evidence of your vaccination status.

How to apply:

To be considered, applications must include a current CV and completed Application Form addressing the key selection criteria questions, submitted online by selecting the ‘Apply Now” button

Other relevant information:

A comprehensive position description is attached. For further information regarding OVIC, please visit our website at www.ovic.vic.gov.au.

For any additional enquiries regarding the position please phone the contact on the position description. If you experience difficulties in applying online, please contact HR Shared Services on 1800 039 411.

OVIC values the contribution of all employees and fair and equitable treatment of all people is integral to all activities. As such OVIC offers Reasonable Adjustments for applicants with disabilities on request.

Employment of successful candidates will be subject to a National Police Check and may be subject to security checks.

OVIC is committed to maintaining the privacy of personal information. The recruitment process and all matters relating to it are treated in the strictest confidence. Personal information received during the recruitment process will be managed in accordance with the Privacy and Data Protection Act 2014.