• Empower your clients to have choice and voice and realise their potential
• Exciting opportunity to be a part of transformation and organisational growth
• Drive cultural change and ensure older Australians live the life they deserve

About Mosaic

Over the past 40 years, Mosaic Multicultural Connections (Mosaic) has assisted people from migrant and refugee backgrounds and their communities across Newcastle, the Hunter, Lake Macquarie, the Central Coast, and New England. Mosaic’s dedicated workforce of over 80 staff and hundreds of volunteers are passionate about supporting and inspiring culturally diverse people to overcome barriers and thrive. Mosaic supports people from over 70 countries and their multilingual workforce speak over 30 languages!

About the role

The Care Partner will be responsible for the coordination and delivery of Home Care Packages to persons over 65 years with a focus on clients from culturally and linguistically diverse (CALD) backgrounds. Mosaic Care Partners follow a strength based and customer centric approach to enhance the wellbeing and quality of life for each client and encourage independence, empowerment, enablement, autonomy, and dignity.

Key duties include:

• Consulting with clients, carers, service providers and other relevant stakeholders to develop a care plan that facilitates the client’s goals and fits with allocated budget.
• Providing information to clients and their families on government and community resources and eligibility for practical and financial support.
• Regularly initiating and attending care management meetings with clients and their carers, families, or representatives.
• Identifying service gaps and negotiate/advocate with other agencies as appropriate to modify care plans in response to a client’s changing needs.
• Encouraging feedback on the quality of services from clients and other stakeholders.

About you

We are looking for an engaged and innovative individual who is passionate about delivering the best outcomes for their clients. The successful candidate will demonstrate a growth mindset with a focus on continuous improvement, along with:

• 5+ years of relevant experience in case managed community aged care or related community services.
• Demonstrated cultural competence and ability to adapt to support the client effectively. Lived experience and/or experience working with people from CALD backgrounds will be highly regarded.
• Demonstrated ability to engage effectively with aged persons, family members, carers, staff, and other service providers.
• Excellent attention to detail and administrative skills.
• High level of computer proficiency including experience utilising a CRM (Sanwai desirable) and Microsoft Office programs
• Minimum diploma level qualification in relevant discipline, for example ageing support or community services.

Additional benefits including salary sacrificing options and extra leave over the end of year break are on offer.

How to Apply

If you are interested in this opportunity, please click "Apply Now" to submit your CV and cover letter to outline your motivation and suitability for this position.

You can learn more about Mosaic Multicultural Connections and the position by visiting our website. Confidential enquiries can be made to Chelsea Farrar on 02 4927 2027 or email [email protected], using the subject line: Aged Care - Care Partner - Mosaic Multicultural Connections - Newcastle enquiry via EthicalJobs.

A position description is attached.

Applications are encouraged early as interviews will commence imminently.

At peoplefusion we don’t just accept diversity and inclusion — we celebrate it! We strive to create an environment of equal opportunity regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, religion or physical ability, and welcome applications from people from all backgrounds. If you require any assistance with your application, please don’t hesitate to contact us.