Summary

This is a new role resulting from organisational development and recognition of the importance of stream-lined operational systems in Philanthropy Australia’s future success. A full-time role based in our Melbourne CBD office, this role will report to the Director, Finance & Operations, the primary purpose of which is to support the functions of the Business Services business unit, participating as a key member by delivering support to the events, digital and finance teams.

Responsibilities

Finance Coordination:

• Support the Director Finance & Operations in the day-to-day finance operations of PA
• Undertake accounts payable and receivable
• Reconcile membership revenue between Xero and Salesforce monthly.

Membership & Project Coordination:

• Undertake administrative support of member information in our CRM (Salesforce)
• Assist the Membership team in managing new and prospective member inquiries promptly and professionally
• Support membership renewals process
• Coordinate new projects for the business services team and facilitate smart documentation management.

Event Coordination:

• Provide administrative support to events using online event management software.
• Support PA events by assisting in the preparation of run sheets, presentations, equipment, name tags, etc
• Respond to member enquiries in a timely manner

Office / Operations Coordination:

• Assist with office related issues including acting as backup safety warden in the head office.
• Liaise with external suppliers in relation to requirements of the PA offices.
• Support the ongoing improvement of operations including finance processes, technology systems, ICT management, and coordinating office management.
• Provide IT support liaising with IT providers to facilitate hardware repairs, updates, and trouble-shooting issues.

Qualifications

• Tertiary qualifications in Business, IT, Accounting, Economics, or relevant field.

Selection Criteria

• Working at least 2 years in a finance and operations function in a small to medium sized business
• Strong IT experience, using digital platforms to report and use data and information strategically
• General Accounting/Finance experience
• Proficient in MS Office 365 suite, knowledge of accounting software such as Xero or MYOB, and exposure to Salesforce or other CRM system
• Ability to self-manage and multi-task, plan work, adhere to deadlines and problem solve
• Strong stakeholder service focus - ability to work co-operatively and cohesively with other staff members and external stakeholders
• High commitment to customer service and the improvement of service delivery
• Connection to our purpose and alignment to our values of Respect, Trust, Humility, Impact, Celebration, and Sharing.

About Philanthropy Australia

Philanthropy Australia is the national peak body for philanthropy. We are an independent, not-for-profit organisation with more than 800 trusts, foundations, families, individual donors, professional advisers, companies, intermediaries and not-for-profit organisations as our members and partners. We provide advocacy, networking, services, and resources to the philanthropic and not-for-profit sector, as well as information and research for the Australian community. We are a growing movement of people and organisations who believe in the importance of giving. Our members are proud to leverage their wealth and influence to create positive social change and community benefit. Our vision is for a generous and inclusive Australia. Our purpose is to inspire more and better philanthropy.

Working at Philanthropy Australia

The Philanthropy Australia team is passionate, supportive, and inspiring, driven by our purpose, and living by our values of Respect, Trust, Humility, Impact, Celebration, and Sharing.

Working at Philanthropy Australia means you have access to benefits, including:

• Additional week (pro-rata) of leave for self-reflection and development, Reflection Leave, after 12 months of service
• Flexible and hybrid ways of working
• Employee Assistance Program
• Generous paid parental and partner leave after 12 months of service
• A generous L&D budget with learning opportunities particularly around philanthropy, the not-for-profit sector, and specific causes.
• Work within our vision for a generous and inclusive Australia

Philanthropy Australia welcomes applications from suitably qualified candidates of all backgrounds and experiences, including First Nations people, people with disabilities, people from culturally and linguistically diverse communities, LGBTQIA+ people, and people of all ages. We strive to create a diverse, safe, and inclusive workforce for all team members. We believe in building an inclusive workforce that recognises human difference as a strength and supports our vision for a generous and inclusive Australia. We have commenced our reconciliation journey through our Reflect RAP, and with the support of our First Nations Governance Committee, are taking the next steps to further embed reconciliation initiatives into Philanthropy Australia’s business strategy.

How to Apply

1. Please submit your Cover Letter and CV in one file, directly though the job board platform, to the area where ‘Upload CV’ is indicated. It is a requirement to provide a Cover Letter outlining your interest and suitability to the role addressing the above Selection Criteria. Applications without a Cover Letter will not be considered.
2. If you require adjustments to the recruitment process please reach out, as we are more than happy to work with you to make the necessary arrangements to ensure a fair and inclusive hiring experience for all.
3. Please note there is no formal closing date for this role, so if you are interested, we would encourage you to apply as soon as possible.
4. Should you have any questions relating to the role and/or position description, please contact Susan Wolff on [email protected] using the subject line: Operations Coordinator enquiry via EthicalJobs

A position description is attached.