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Support Coordinator

Platinum Support Coordination Pty Ltd

ABOUT YOUR ORGANISATION

Platinum Support Coordination is a family-owned & NDIS registered company.

ABOUT THE ROLE

Platinum Support Coordination is looking for someone who has the right attitude and values to join our team and put thier experience & knowledge of support coordination to good use.

This position requires a highly organised person with excellent oral, written and interpersonal communication skills. We are looking for a person who can work independently and efficiently as a member of our team, and someone with a minimum of 2 years experience in the roll.

This role requires you to be in the office for at least 2-4 weeks for training. Following this period a remote work model will be available.

  • Support senior coordinators in administrative duties
  • Build rapport, negotiate and develop relationships with stakeholders, Local area coordinators (LAC's) planners and service providers to align with client's NDIS goals
  • Conduct face to face meetings with clients for initial onboarding/intake process
  • Organise services for each individual client including providing a person-centred assessment and care plan
  • Plan and review clients funding on a regular basis
  • Prepare reports for review as per the NDIS guidelines
  • Maintain ongoing communication with clients, carers and families to ensure they are aware of rights and responsibilities to make informed choices
  • Assist clients in navigating the NDIS scheme

ABOUT YOU

  • Minimum Cert IV qualifications in either Mental Health, Disability or Community Services
  • Experience with Psychosocial and Neurological disabilities (advantageous)
  • Competent organisational and time management skills with excellent attention to detail
  • Strong written and verbal communication skills (bilingual is advantageous)
  • Have knowledge or understanding of the NDIS
  • Positive approach to change
  • Empathetic with basic human values

ADDITIONAL BENEFITS

  • Flexible work arrangements to suit your lifestyle
  • No after hours work or weekend work
  • Opportunities for professional development and career growth

Salary will be determined in accordance with the SCHADS award and will be determined based on the applicants skill set and experience.

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