ABOUT PETS OF THE HOMELESS

Pets Of The Homeless (POTH) help keep vulnerable people and their pets together by alleviating the burden of providing essential pet care during times of hardship. We believe that the companionship and the therapeutic value of pets is immeasurable and nothing should come between a loving owner and their pet. Not homelessness. Not financial hardship. Not domestic violence. Pets are family – and nothing should stand in the way of that. Each team member is an integral part of achieving our vision of a community where no person is separated from their pet due to homelessness or disadvantage.

ABOUT THE ROLE

Are you passionate about making a difference for vulnerable pet guardians and their beloved companions? As the Vet Program Coordinator, you’ll play a pivotal role in connecting people and their pets to essential veterinary care. This role is not just about coordination—it’s about driving the growth and development of our vet program, ensuring it runs smoothly and continues to meet the needs of those we assist.

KEY POSITION TASKS

The role includes but is not limited to:

• Manage and monitor two email accounts; POTH general and Vet inbox and ensure that emails are replied to within 24 hours of receipt.
• Review and assess requests for assistance from the general public or support workers.
• Coordinating vet appointments with partner vet clinics.
• Manage and expand vet partner network.
• Manage, coordinate and expand Fix-A-Friend desexing days.
• Maintain accurate and up to date records for Vet program; maintain statistical information and other data in order to measure program success.
• Prepare accurate reports and submit other information requested, within specified timeframes.
• Assist with developing and maintaining standard operating procedures and contracts related to Vet program.
• Participate in the further development of the Vet Program to seek opportunities for growth, efficiencies, effectiveness and to promote the Program.
• Cover the duties of the Foster Care Coordinator during their absence.
• Some after hours and weekend work may be required.

The incumbent can expect to be allocated duties not specifically mentioned in this document but within the capacity, qualifications and experience normally expected from persons occupying positions at this classification level.

KEY SELECTION CRITERIA

Essential:

• Previous experience working with companion animals. A qualification in animal care especially vet nursing is highly desirable.
• Excellent communication and interpersonal skills with an ability to develop positive working relationships with volunteers and stakeholders.
• Proven experience in the identification and implementation of process improvement strategies to increase the efficiency and effectiveness of procedures.
• Experience with the development, coordination and delivery of training programs will be highly regarded.
• Ability to work independently and in a team environment.
• Proficiency with software programs such as Gmail and Google docs.
• Ability to think on your feet and calmly manage multiple tasks.
• Ability to work on site 4 out of 5 days.
• Drivers license and own vehicle.
• Permanent work rights with no restrictions.

Desirable:

• A qualification in animal care especially vet nursing.
• Experience working in the not-for-profit sector.

BENEFITS/PERKS

• Salary packaging benefits - up to $15,900 of your annual salary will be tax-free + meals and entertainment card $2,650 pa. 
• Work laptop and mobile phone provided
• Pet friendly work environment
• Four Care Day – given in addition to annual leave so you can take care of your well-being.
• Exciting work in a small but mighty organisation with passion and a BIG impact
• On-going training and professional development. We encourage cross-skilling and up-skilling
• Employee Assistance Program

ADDITIONAL INFORMATION

Pre-existing injury: The person appointed to this position will be required to disclose any pre-existing injury or illness that may be adversely affected by employment in this position.

Equal opportunity: Pets of the Homeless is an equal opportunity employer and prohibits discrimination and harassment of any kind: Pets of the Homeless is committed to the principle of equal employment opportunity for all team members and to providing a workplace that is free from discrimination and harassment.

Employment is subject to:

• A current police record check
• Evidence of the right to work in Australia
• Two reference checks

Click "Apply Now" to submit an application.

If you have any queries about the role before you apply, please reach out to Yvonne Hong at [email protected], using the subject line: Vet Program Coordinator enquiry via EthicalJobs.