• Permanent, part-time up to 64 hrs / fortnight with flexible start & finish times
• $53.84 per hour + generous salary packaging options
• Based in Geebung, north Brisbane + WFH

About Us

ADA Australia is a statewide, not-for-profit, independent, community-based advocacy and education service, supporting and improving the wellbeing of older people and people with disability.

About the Role

Joining an established financial advocacy team, you will be working in close collaboration with our Aged Care Advocates. The Financial Advocate is responsible for providing specialist advice and support to advocates and older people receiving Commonwealth funded aged care services, to assist with understanding the costs and pricing to support consumer choice, including assisting with financial issue resolution.

Responsibilities include

• Provide support to our Aged Care Advocates to enhance their understanding of Commonwealth funded aged care services, fees and charges.
• Provide targeted aged care costs information, advocacy, and education to aged care consumers with a focus on complex cases and resolution.
• Support National Aged Care Advocacy Program (NACAP) advocates at ADA Australia with complex queries relating to financial advocacy.
• Develop and maintain relationships with key aged care organisations.
• Contribute to the reporting of data.
• Actively lead or participate in team and client meetings.
• Actively maintain financial knowledge and understanding.
• Conduct face-to-face client meetings.

About you

• Tertiary qualifications in a finance related discipline.
• Knowledge of aged care finance and relationship to Services Australia and Centrelink.
• Ability to interpret complex financial information and communicate it in a clear and simple manner.
• Demonstrated ability to understand and apply legislation, policies and procedures.
• Proven ability to identify issues and problem solve.
• Experience and understanding of advocacy or consumer education initiatives.
• High-level written, oral and interpersonal communication skills.
• Flexibility to adapt to change, manage conflict and contribute to a positive team environment.
• Proficient in the use of MS Office suite and client database management systems.
• Willingness and ability to travel throughout Brisbane.

Benefits include

• Flexible hours / days
• $53.84 / hour, SCHADS Award 6.1
• Salary Packaging- up to $15,900 tax free + meals and entertainment benefit ($2,650)
• Thank You Day off at the end of the year
• Hybrid flexibility- work from home + office
• Training and development opportunities
• Employee Assistance Program
• Work with an inclusive and supportive team.

Essential requirements

• Valid Australian Driver’s license.
• Current (within 3 years old) Nationally Coordinated Criminal History Check.
• Valid NDIS Worker Screening Clearance.
• Valid Working with Children/Blue Card.

ADA Australia strongly recommends that employees have and maintain Covid-19 and influenza vaccination currency in line with current
Public Health Directives and organisation policy.

To apply

Please submit your resume and cover letter outlining your relevant skills and experience and why you are passionate about this role.

For more information about ADA Australia please visit adaaustralia.com.au or contact [email protected] using the subject line: Financial Advocate enquiry via EthicalJobs.

ADA Australia offers a supportive, flexible, family friendly and inclusive workplace, where diversity is celebrated, and our workplace culture is built on respect, dignity and fairness. We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, the LGBTIQ+ community and people from culturally and linguistically diverse background.