• CLASSIFICATION: Social, Community, Home Care and Disability Services Industry Award 2010 – Social and Community Services Employee, Level 4
• HOURS: 38 hours per week (fixed term contract to 31 March 2022, with possibility of extension based on available funding)
• TOTAL REMUNERATION RANGE: $72,360.08 - $77,858.56 per year (pro rata where applicable), plus 9.5% Superannuation, with available salary sacrifice option
• LOCATION: Brisbane

ABOUT QUEENSLANDERS WITH DISABILITY NETWORK LTD (QDN)

QDN is a member based representative body of over 2,000 people with a disability and their supporters. Our vision is that people with disability are active and valued citizens of Queensland. Our mission is to empower people with disability to be fully included as citizens in the social and economic life of the community.

QDN’s work is centred around a strong state-wide network of people with disability across Queensland, to inform, connect, lead and influence change to deliver an inclusive Queensland community.

QDN EXISTS TO

• Promote and maintain active, vibrant local networks that inform our work and build local capacity;
• Enhance the leadership and influencing capability of people with a disability;
• Let people know about the lives of people with disability and how to best engage with us;
• Influence governments and others to bring about full and equal participation, citizenship and protection of rights for all;
• Grow an independently sustainable, effective, accountable and rights-based organisation that reflects our vision, mission, values and principles.

QDN undertakes systemic advocacy and policy work, runs an industry consulting practice (QDeNgage), and delivers funded projects, all aligned with QDN’s vision, mission, values and principles.

KEY RELATIONSHIPS AND REPORTING STRUCTURES

The Executive & Project Support Officer reports to the Business Development and Operations Manager and provides:

• executive support to the CEO and Director of Policy and Strategic Engagement (Director)

• project support to the QDN managers in charge of funded and unfunded projects, such as QDeNgage, Power of Peers and Targeted Outreach.

The Executive & Project Support Officer works as part of a small team where interdependencies and collaboration with col­leagues, QDN members and internal and external stakeholders is critical to the successful delivery of projects, services and activities.

POSITION SCOPE AND PURPOSE

The Executive & Project Support Officer will be responsible for providing support to the CEO, Director and wider leadership team. The role requires a high level of attention to detail, an ability to predict needs and actions. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organisational skills, and the ability to maintain a realistic balance among multiple priorities.

Therefore, we are looking for an enthusiastic, approachable, natural communicator who is a logistical wizard and thrives on working in a fast paced, deadline driven environment. Are you highly motivated and love organising other people? We would love to hear from you!

The appointee will work within the requirements of relevant legislation including the Queensland Human Rights Act, and QDN’s Quality System, demonstrate commitment to continuous improvement and contribute to internal and external auditing processes as required under ISO 9001.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Fulfil this role in accordance with QDN’s policies and procedures, and:

• Provide confidential secretarial and office administration support in a timely and effective manner, including email and calendar management and prioritising inquiries and requests
• Maintain meetings schedule and ensure provision of information and briefing is received in a timely manner prior to meetings
• Work independently on tasks, from conception to completion, and work under pressure at times to handle a wide variety of activities and confidential matters with discretion:
• Resolve conflicting demands including prioritising and rescheduling meetings and appointments
• Provide timely, efficient secretarial services, including minute taking and related administrative support to meetings, forums and workshops as allocated and as required
• Organise meetings, forums, workshops, special events including arranging attendance of participants, venue including parking, catering, equipment required, and preparing and distributing relevant documents
• Prepare and produce documents, reports, correspondence, presentations, project spreadsheets in a timely manner and as required
• Create and efficiently maintain Filing and Office Systems in accordance with legislative and organisational requirements
• Arrange travel and accommodation, and maintain accurate itineraries and ensure all associated documentation is available as required
• Successfully engage and manage relationships with key stakeholders and allies, including QDN members, people with disability, government and community organisations to deliver a high level of customer service and project outcomes where required
• Ensure compliance with QDN’s Quality Management System
• Other duties as required by the Line Manager, CEO or Director

ESSENTIAL KNOWLEDGE, SKILLS AND ATTRIBUTES

• At least 3 years experience in a similar role in a member based organisation
• Relevant experience in the human services sector, with experience in disability sector or peak organisations desirable
• Effective communication skills and the ability to liaise and negotiate around sensitive and complex situations
• Ability to problem-solve and initiate resolutions where appropriate
• Effective time management skills when dealing with competing priorities in limited timeframes
• High level of computer literacy and skills across Microsoft office suite

QUALIFICATIONS

Qualifications and/or relevant experience in the areas of office administration and executive support are required.

REMUNERATION AND CONDITIONS

The position is based in Brisbane, however travel may be required.

QDN operates under the Social, Community, Home Care and Disability Services Industry Award 2010 and is paid at Level 4 for up to 38 hours per week.

PRE-EMPLOYMENT SCREENING

The ability to gain a cleared National Police History Check and possess a current Queensland Driver’s Licence.

The appointee must ensure that they hold and keep current the required registration to perform in the role (e.g. yellow card, driver’s licence) and advise QDN of any change in circumstances that may impact on the continuation of registration or licence.

QDN is a proud employer of people with disability, and people with disability are strongly encouraged to apply for these positions. We are an EEO employer and we embrace the diversity of our people, such as diversity in disability, race, cultural background, ethnicity, age, gender identity, sexual orientation or intersex status.

Should you require further information please contact Will Kerkhof, Business Development and Operations Manager at [email protected], using the subject line: Executive & Project Support Officer enquiry via ETHICAL JOBS, or call 07 3252 8566.

Please refer to our website www.qdn.org.au for more information about QDN.