• Full-time role
• National organisation
• Melbourne CBD location
• Salary packaging
• Bonus leave (3 days), birthday leave, study leave
• Very supportive work environment

Quality Innovation Performance (QIP) is seeking an enthusiastic and motivated Client Liaison Officer for a full time position. This is an exciting opportunity to work for Australia's most comprehensive health and community services accreditation business and to assist in delivering day-to-day client service and accreditation processes.

Based at our Melbourne Office the primary purpose of this position is to provide quality client services in the community sector and assist in the administration of all processes of accreditation.

The key deliverables of the role are:

• Providing up to date and consistent Information to clients on relevant standards.
• Providing services and solutions to clients to their satisfaction
• Effective and timely reporting of outputs and performance
• Effective communication and telephone support to clients

The successful candidate must possess:

• Understanding of or previous experience in the health sector with particular consideration given to experience in the community sector.
• The ability to work in a team environment or autonomously, as required.
• Excellent organisation and time management skills.
• High standard of communication skills verbal and written.
• Ability to proof read and produce quality written material.
• Ability to multi-task; adhere to deadlines and timeframes, have attention to detail, follow through and accept responsibility.
• Competent knowledge and skills in the use of Microsoft Office products including outlook, word and excel (knowledge of access, highly desirable).
• Ability to develop and follow operational procedures.
• Knowledge of workplace health & safety responsibilities at workplace

A base salary of $55K plus super will be offered to the right candidate. 

Note: Successful candidates may be required to obtain police check or working for children check