Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities, and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

Why work for us?

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference. We have flexible working arrangements, access to $2,000 worth of professional development opportunities, and access to supervision.

Your new role

• Full-time Ongoing located at Deakin, ACT
• Annual Salary between $124,840.03 to $133,578.10 plus Superannuation, NFP Salary Packaging, Paid Christmas closure and other generous leave provisions under our Enterprise Agreement.

The Director Post Separation Services oversees the service delivery and practice governance processes for a range of services including but not limited to Family Dispute Resolution, Child Contact Services and the Family Law Pathway Network.

Duties:

• Providing strategic direction and positive practice leadership, fostering a trauma-informed, restorative, child-inclusive and client-centred approach.
• Providing leadership to Managers (direct reports), Senior Practitioners, and Team Leaders, fostering a safe, supportive, and high-performing workplace that prioritises professional development and staff wellbeing.
• Overseeing the implementation of governance frameworks to ensure safe, high-quality, and evidence-informed services. Promote continuous improvement, professional supervision, and adherence to ethical and regulatory standards.
• Lead efforts to strengthen cultural awareness and responsiveness, ensuring services are inclusive and culturally safe, particularly for First Nations communities and diverse client groups.
• Represent RACR in local and sector-wide forums, strengthen partnerships with key stakeholders, and act as a spokesperson to enhance community awareness and collaboration.

What you’ll need to succeed

• Essential skills and qualifications: Extensive leadership experience and qualification in the field of Law, Social Work, Psychology, Nursing, Occupational Therapy, Counselling or Social Science with relevant registration/membership.
• Desirable skills: Experience and qualification in family mediation, property & financial mediation with registration/membership with Australian National Mediator Accreditation System (NMAS) transitioning to the Australian Mediation Dispute Resolution Practitioner Accreditation System (AMDRAS) and/or registration as a Family Dispute Resolution Practitioner (FDRP) with the Attorney Generals’ Department; or willingness to undertake appropriate training as required.
• Demonstrated ability to lead, manage, and develop staff at all levels, driving performance and achieving success against organisational strategic and operational priorities.
• Demonstrated experience in leading and overseeing multi-disciplinary teams delivering a diverse range of complex services, ensuring high-quality, client-centred outcomes.
• Extensive experience working collaboratively across programs and disciplines to design, implement, and evaluate organisation-wide services, programs, and strategic initiatives.

For a full list of selection criteria, please refer to the position description attached below.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

What you’ll get in return

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.

What you need to do now

If this sounds like the ideal position for you, Apply today! Applications will be shortlisted as they are received.

Submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion).

For a full list of selection criteria, please refer to the position description. To view the position description, click on the paper clip on the upper right side of the screen. Applications that do not address selection criteria will not be considered during the shortlisting process.

Applications should be submitted by clicking Apply Now to be sent to the RACR's careers site.

For further information about the position or application process, please email [email protected] using the subject line: Director Operations - Post Separation Services enquiry via EthicalJobs.