About Relationships Australia

Relationships Australia NSW (RANSW) provides a safe, judgement-free environment where individuals, couples and families can address the critical matters impacting their relationships, and their lives.

What you'll do

As our Family Advisor, you'll play a vital role in supporting families through separation as they navigate the family law system. From intake to resolution, you'll work alongside Family Dispute Resolution Practitioners to conduct thorough intake and assessments, ensuring client safety with a strong focus on child wellbeing.

You will make a difference by providing compassionate client service, providing relevant information and making referrals to internal and external support services. You'll maintain client records, contribute to service improvements, and ensure compliance with safety and confidentiality standards.

The details:

• Fixed-term contract until 30 June 2026, based in Penrith
• Flexible work options: part-time or full-time hours across 4–5 days per week & Hybrid working options available 
• Approx $46 - $47 per hour (depending on skills & experience), 11.5% super + 17.5% leave loading and tax-free salary packaging up to $15,900. (Increase your take home pay! Calculate Your Savings at https://www.salary.com.au/calculate-your-savings)

What you'll bring

• Experience in the human services environment, working directly with clients who may be experiencing significant crises, domestic violence, or separation
• Demonstrated skills in client assessment, engagement, and awareness of issues relating to client safety, confidentiality, and the requirements of relevant legislation
• Some understanding of family dynamics, domestic and family violence, child safety, trauma informed practice, mental health and wellbeing
• Experience providing casework to families with complex issues experiencing separation and conflict is desirable

Why work with us?

• Ensure families are supported as they navigate life after separating
• Strong clinical and supervision framework to deepen our practice excellence
• Work alongside people who truly care about what you achieve together
• We offer many benefits including flexible working options, additional leave days, Employee Referral Reward program and a fitness passport
• Extra Income - You can salary package up to $15,900 pa of your pre-tax salary for everyday expenses and up to $2,650 pa for entertainment expenses, meaning you take home even more pay!
• We value inclusion and belonging. We want a workforce that is reflective of all the communities we serve. To strengthen our inclusive practice we have employee action groups: Accessibility, Reconciliation, Gender, Sex & Sexually Diverse and Culturally and Linguistically Diverse (CALD)
• We are committed to deepening our relationships with Aboriginal and Torres Strait Islander people. We have a stretch Reconciliation Action Plan to guide our efforts to build strong relationships, increased employment, and enhanced respect between Aboriginal and Torres Strait Islander peoples and other communities

Next Steps

Interested? Apply today by submitting your CV!

RANSW requires the preferred applicant to undertake a National Criminal History Record Check prior to employment and will also require a Working with Children Check.