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Student Services Administrator

Relationships Australia Victoria

About us

Relationships Australia Victoria (RAV) is a community-based, not-for-profit organisation with no religious affiliations. Our vision is for positive, respectful, safe and fulfilling relationships for all Australians. For more than 75 years, we have been delivering high quality family and relationship support services, and we now support more than 20,000 clients every year. We have over 400 dedicated employees working from 21 centres across metropolitan Melbourne and regional Victoria.

RAV is a Registered Training Organisation (No.21977) who provide training to community services, not-for-profit, corporate and legal organisations across Australia.

About the role

Reporting to the Senior Manager Learning and Innovation, you will monitor, deliver and improve processes and administration across the student cycle. You will be responsible for supporting end-to-end student enrolments via Wisenet and enquiries for our accredited training courses. You will also review RTO policies and documentation and provide reporting to support compliance with regulatory frameworks (i.e. RTO, VET, ASQA).

This role is located at our Centre for Learning and Innovation in Camberwell and is part-time, working either three (3) or four (4) days per week for a fixed-term period of a 1 year. The base salary is $80k (pro-rata) per annum.

About you

  • Excellent organisational, administrative and communication skills (both written and verbal).
  • Ability to provide support, respond to queries and assist a diverse range of students and stakeholders, exercising maturity of judgement and sound problem-solving capabilities.
  • Ability to manage tasks and actions, meet timelines, targets and other key deliverables.
  • Previous RTO experience, general understanding of RTO compliance (preferable).
  • Certificate IV in Training and Assessment (TAE 60110) (preferable).

We provide

  • Attractive salary including salary packaging and generous leave benefits
  • Professional development and Career progression opportunities.
  • Flexible and hybrid working arrangements available
  • Best practice clinical supervision.

Candidates can view the attached position description, also at www.rav.org.au/careers, contact Donna Plavljanic (03) 8573 2222 for specific queries. 

RAV is committed to developing an inclusive and diverse workforce. We encourage applications from First Nations peoples, people from under-represented culturally and linguistically diverse backgrounds, people from lesbian, gay, bisexual, transgender, intersex, queer, asexual (LGBTIQA+) communities, and people living with disability. We are committed to the safety of our clients and staff and promote a child-safe work environment. We recognise the lifelong impacts of childhood trauma and recognise those who had children taken away from them.

Apply now

Applications for this role will take you to the employer’s site.

Relationships Australia Victoria's logo
Apply now

Applications for this role will take you to the employer's site.

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