• Part Time – 22.8 hours per week
• Flexible and Remote Working for Greater Work/Life Balance
• Highly Supportive, Passionate and Diverse Team
• Competitive Salary and Access to Salary Packaging - SCHADS Level 5
• Access to Professional Development Training
• Great CBD Location

About us 

Relationship Matters, is a dynamic, values based not-for-profit organisation specialising in relationship, family and individual counselling, mediation and education. For over 77 years we have been committed to making a difference to our clients no matter which sector of our Community they come from. We continue to provide high quality relationship counselling, dispute resolution and relationship education services. Relationship Matters also provide Employee Assistance Programs, training and workplace consulting.

Relationship Matters is a child safe organisation, we have zero tolerance for child abuse, and we actively work to keep children safe.
At Relationship Matters, we believe in the power of diversity. We are committed to an inclusive, affirming and safe environment. We welcome people of all gender identities, gender expressions, sexual orientations, races, cultures, religions or backgrounds.

About the role

We are seeking a Marketing and Communications Coordinator to provide Relationship Matters with creative marketing campaigns to increase awareness and build engagement across our communities. This opportunity is ideal for a driven, imaginative individual with a passion for creativity and a strong background in digital marketing.

We are hiring for an immediate appointment of the Marketing and Communications Coordinator and encourage interested applicants to apply as soon as possible.

Join us and be part of a dynamic team where your creativity and digital expertise will be valued and celebrated!

Responsibilities will include:

Marketing and Communications

• Plan and deliver engaging social media content to enhance brand awareness, drive audience engagement, promote activities and programs and grow RM’s online presence.
• Create and maintain content for various platforms including RM’s website, social media, email campaigns, newsletters, collaborating with Leadership Team.
• Identify opportunities to raise RM profile to make it a well-known and trusted brand and an employer of choice.
• Conduct market research to identify trends and opportunities for growth.
• Maintain and update the organisation’s collateral and promotional material.
• Support the development of publications including the Annual Report.
• Monitor, evaluate and report on Relationship Matters communications across website, email and social media to ensure they are accessible and reaching the people who need to see them.

Media Engagement

• Work collaboratively with teams across the organisation to identify new media opportunities to promote RM as a leader in our field of work
• Assist the Strategic Communications and Business Development Manager in the drafting of key messages and briefings for spokesperson.
• Develop media material such as press releases as required

Database Management

• Contribute to the development and ongoing maintenance of the internal Customer Relationship Management (CRM) system ensuring data is appropriately segmented to maximise stakeholder and consumer reach.

Event Management

• Plan, coordinate and facilitate a range of internal and external events, including conferences, events and webinars.
• Plan, promote and manage the RM event calendar, including days of awareness that are relevant to the work of RM.
• Write and send post-event follow-ups or surveys and maintain detailed event records.

Organisational

• Coordinate marketing requests and provide advice where related to brand and/or publications.
• Assist with promoting brand adherence across the organisation.
• Maintain the corporate image library and marketing and communications intranet.
• Develop strong and productive relationships with internal and external stakeholders.
• Monitor and respond to customer feedback and inquires on social media and other platforms.
• Liaise with external consultants and contractors to support project implementation.

About you

Key Selection Criteria

• Tertiary qualifications in a relevant discipline (media, marketing, communications, journalism).
• 3+ years’ experience in marketing/communications.
• Demonstrated experience in developing and delivering on organisational social media and digital marketing strategies.
• Experience in successfully coordinating events.
• Proven ability to write, create and deliver high-quality, engaging content across platforms.
• Strong project management skills with the ability to work cross-functionally, spanning communications, engagement, brand and content management.
• Demonstrated experience in reporting on website and social media metrics across various digital platforms.
• Skills in relevant digital marketing, data and content creation systems, specifically Wordpress, Adobe's Creative Suite, Canva, Google Analytics, Google Ad Grant, Social Media Platforms and Vimeo.
• Ability to proactively identify and secure strategic media opportunities.
• Highly organised, with flexibility to prioritise competing demands and work to deadlines under pressure.
• A proactive and collaborative approach to working across organisations, with an ability to build consensus and work with leadership to define priorities.
• Understanding of CRM, experience in Microsoft Dynamics and Customer Insights is desirable.

To apply  

Relationship Matters is an inclusive and child safe organisation and we encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, and lesbian, gay, bisexual, transgender and intersex (LGBTIQ+) people.

A position description including key selection criteria is available from www.relationshipmatters.com.au/employment.

Applications can be submitted by clicking ‘Apply Now’

For enquiries regarding this position, please contact Dulguun Dashdondog 1300 543 396.