• Work for Australia's most trusted and iconic charity
• Permanent part-time (30.40 hours per week), position available
• Access to salary packaging options to reduce your taxable income

The Organisation

Proudly serving Australians since 1928, the Royal Flying Doctor Service (RFDS) provides emergency aeromedical and allied health services for people in rural and remote Australia. We strive towards improving the health and wellbeing of our rural communities and believe in creating opportunities, so all Victorians have the choice to access essential primary health care services.

About the Practice

RFDS Robinvale Health Services offers GP and Nurse Practitioner care and treatment to a diverse rural community and through both face-to-face and telehealth services. We are open 5 days per week Monday to Friday, 0830 to 1700.

About the Role

The Practice Manager will be responsible for the day-to-day operation and manage administrative and clinical staff, lead practice risk management and quality improvement processes, maintain financial records and provide clinical support.

Key responsibilities include but not limited to:

• Manage the day-to-day operations of the practice
• One 'on the floor' day providing direct patient care
• Oversee billing, budgeting, and financial reporting to support efficient practice operations
• Serve as the primary point of contact for patient inquiries and concerns
• People management including staff scheduling, coaching, mentoring, performance management, recruitment and training
• Maintain awareness of current and new legislation to ensure business is complying with all statutory and regulatory obligations including industrial & employment law, OHS requirements, and privacy obligations

To be successful, you will need:

• Registration with the Australian Health Practitioner Regulation Agency (AHPRA) as a Registered Nurse (Division 1) or Endorsed Enrolled Nurse (Division 2)
• Minimum of five (5) years' experience in medical practice management and demonstrated people management skills.
• Thorough understanding of the Medicare Benefits Schedule (MBS), applicable incentives and other funding streams.
• Experience in managing a small business/office including human resources, planning, budgeting & reporting.
• Excellent communication and interpersonal skills, with the ability to effectively liaise with various stakeholders
• Ability to problem solve, think critically and multitask in a fast-paced environment.
• Knowledge and experience of medical software and sound experience in Microsoft Office applications
• Current CPR (or willing to obtain one)
• Satisfactory completion of safety screening including a current Driver Licence, Working with Children's Check, National Police Check, and the right to work in Australia.

Our Benefits

• Employee Assistance Program (EAP)
• Access to salary packaging options to reduce your taxable income for all employees, including our casuals
• Purchased leave options available
• Great parental leave benefits in addition to government parental leave.

Need more information?

For any enquiries, please email

To access the position description and to apply please click the 'Apply Now' to be redirected to our Career Centre.

Mandatory vaccination policy

As part of the application process, you will be required to provide evidence of the following vaccinations:

• Hepatitis B
• Chicken Pox
• Measles, Mumps and Rubella
• Diphtheria, Tetanus and Pertussis
• Tuberculosis
• Annual Influenza

Please note that we are unable to accept late applications, or applications submitted via email.

We strive to fill vacancies promptly. As a result, we will close the advertisement once we have found the right candidate, which might be before the stated closing date. Therefore, we recommend interested applicants to submit their applications as early as possible.

The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities.