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    Ronald McDonald House Charities South East Queensland's logo

    Marketing & Communications Manager

    Ronald McDonald House Charities South East Queensland

    The best reasons to work for RMHC SEQ (as voted by our employees):

    • Pride in working for a global purpose driven organisation and making a difference.
    • Benefits such as Salary packaging, 6 weeks paid parental leave & flexible work opportunities.
    • Guaranteed minimum of a 2% or CPI equivalent increase per annum.
    • Professional Development & Training Opportunities.

    Ronald McDonald House Charities (RMHC) is an independent charity, providing support to ill or injured children, high-risk pregnancy expectant mothers and their families. RMHC South East Queensland is one of the many Ronald McDonald House “Chapters” across the federated structure within Australia and Globally, providing accommodation and other support programs for families. Our services operate 24/7 across all 365 days of the year providing compassionate hospitality to our families through our House Program, Hospital Programs and Learning Program.

    This role at Ronald McDonald House Charities South East Queensland (RMHC SEQ) will be integral in delivering activities aimed at maximising brand and awareness of RMHC SEQ both internally and externally. The position is designed to develop the marketing and communications business tactics in line with the organisations strategy, along with delivering a range of marketing and communications disciplines, activities and initiatives to ensure the success of the campaigns and programs.

    This pivotal role is part of the senior leadership team and is responsible for driving the development and execution of marketing strategies and campaigns that enhance brand awareness, support fundraising growth, and strengthen our mission through:

    • Developing marketing strategies, plans, and campaigns aligned with organisational goals, including social media, ambassador, and key messaging frameworks.
    • Ensuring consistency with RMHC national and global brand guidelines, oversee collateral development, and manage content creation, including photography, videography, and copywriting.
    • Leading all digital initiatives, including website management, paid ad campaigns, SEO/SEM, and data-driven advertising strategies.
    • Partnering with the fundraising team to drive revenue growth, manage relationships with internal and external stakeholders, and coordinate advertising and content requirements with external agencies.
    • Mentoring and leading a high-performing marketing and communications team, overseeing budgets, and ensuring effective administration and reporting for campaigns and initiatives.

    This is a rare opportunity to play a key leadership role in a purpose-driven organisation, driving meaningful impact through strategic marketing and communications. The successful candidate will have access to flexible work opportunities including working from home arrangements, company laptop, and mobile phone (or allowance towards own device).

    Key Selection Criteria

    • 10 years working in a marketing and communications discipline.
    • Tertiary qualifications in Communications, Marketing, Digital Marketing, Journalism, Public Relations or equivalent.
    • Experience in the not-for-profit industry (highly desirable).
    • Demonstrated skills in written and verbal communication, stakeholder engagement and management, ability to prioritise workloads and schedules to meet timeframes and deliver plans effectively; strong attention to detail.
    • Ability to recognise strengths in others and understand how these strengths contribute to overall success within the organisation.
    • Ability to build positive relationships and resolve conflicts with key internal and external stakeholders.
    • Open driver's license is essential.
    • Possess, or have the ability to acquire, a Working with Children Blue Card and National Crime Check.

    If you're a motivated, compassionate individual with a passion for supporting others and contributing to organisational success, we invite you to apply. To do so, please submit your resume and covering letter (must address the role’s key selection criteria above to be considered) via the "Apply Now" button.

    This position will be filled as soon as a suitable candidate is sourced, which may be before the advertised closing date, so please don’t delay in applying for the position.

    The safety of the children and families we support is paramount. Our recruitment and selection processes include police and working with children checks, to assess applicants’ suitability to work with children and families.

    Applicants must have the right to work in Australia and have the appropriate Visa.

    Our Values - We lead with compassion, we are deeply respectful, we act with integrity, we are firmly committed.

    RMHC values and promotes an inclusive workplace where everyone, from any background, can feel valued, be appreciated and do their best work. At our place, everyone regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect that makes them unique can contribute to improving the health and wellbeing of children and their families. We encourage all suitable candidates to apply including first nations Australians.

    For further information, please visit our website www.rmhcseq.org.au

    Apply now
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