About Us

Royal Botanic Gardens Victoria (RBGV) employs over 240 staff overseeing two beautiful world-class gardens, Royal Botanic Gardens Melbourne and Royal Botanic Gardens Cranbourne. The organisation fosters an understanding and appreciation for plants and the natural world through arts and culture and education programs, world-leading scientific research, plant conservation programs, and promotes health and wellbeing in nature. For further information please visit https://www.rbg.vic.gov.au/

About the Role

The Direct Mail & Database Administrator provides essential support for the organisation's fundraising and marketing objectives through the administration of the Gardens Customer Relationships Management database. Working in a friendly and dynamic environment, the Administrator is responsible for the administration of the RBGV's supporter database to sustain annual targets for fundraising, marketing and stakeholder engagement. The Administrator will create mailing lists, develop reports, maintain data integrity and accurately process donations and philanthropic activity as well as providing general administrative support. Working closely with the Development and the Marketing and Communications teams, this position prepares, coordinates and delivers data that supports successful fundraising appeals and campaigns and other marketing and promotional communications to support visitation, ticket sales and brand awareness.

About You

To be successful in this role you will have previous experience in the management of donor or contact databases, with experience using Microsoft Dynamics preferred. You will have good analytical skills with a continuous improvement approach - always identifying better ways of getting the job done! You will have strong attention to detail with an ability to work with tact and discretion and demonstrating good judgement and problem-solving skills.

All other key selection criteria can be found in the position description which is located under the attachments heading on the VIC.GOV Careers website.

Working with Us

At RBGB you'll be part of a nationally-recognised organisation that makes a genuine impact on a local and international scale. As an employee you will benefit from flexible working arrangements to assist in creating genuine work/life balance, annual leave loading, yearly salary increases in line with our Enterprise Agreement, access to an Employee Assistance Program and much more.

How to Apply

To apply, please visit the VIC.GOV Careers website by clicking the "Apply Now" button. To be considered for this position you must submit a recent resume along with a document responding to each of the Key Selection Criteria as stated in the position description. Applications will only be accepted via the Victorian Government website.

Enquiries can be directed by email to [email protected] using the subject line: Direct Mail & Database Administrator enquiry via EthicalJobs.

RBGV is committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. Our organisation is a proudly child safe organisation and committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.

A position description is attached.